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Builders Expresscustomer service

1
J Oct 30, 2019

I get angry, everytime we visit. The staff have to be called by a customer for assistance. Most of the staff are not to friendly. On many occasion the prices for items on shelves are not reflected at the till point. Never ask for items to be ordered as, there is always a issue of delay and forgotten to order or the incorrect part given. 30 october 2019 was here today, to confirm why a staff member has not made contact with me as promised 4 weeks ago. Asked him, had no answer or apologies. I requested if builders express have obtained a part for a sink we requsted more than a month ago, he just said the supplier never showed up. Most pathetic company I have ever dealt with

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