SUBMIT A COMPLAINT

Budget Suites of Americaservice, building,

1
K Sep 02, 2018

We checked into the facility located at 2175 South Hwy 121, Lewisville Tx 75067. On June 28, 2018. I was in room H2104. From the beginning there was difficulties which I spoke to staff regarding. On 02 Sep 2018 I checkout after not being able to tolerate the conditions any longer. I requested assistance from the staff to prorate my last week and was informed there was nothing which could be done. I asked the staff for a number to the corporate office and was not given assistance. I am requesting my last week be prorated and the appropriate refund be given for 02 Sep - 07 Sep 2018
These was the difficulties:
The floor in living area has started to sink. Also a sink by the bathtub. The paint is peeling in bathtub.
The door hinge on kitchen cabinet is hanging.
And the air-conditioner reeks the smell of mold and mildew. I have tried everything to rid the smell and have sought medical treatment for my allergies.
The internet has never worked and as a result this have affected my work related ability to use computer from home.

Desiree Pratt
[protected]
[protected]@yahoo.com

service, building,
service, building,
service, building,
service, building,

Post your comment