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Brookside Community Health
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Brookside Community Health complaints 1

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Brookside Community Health I called last week to get a referal for an issue I was seen at the emergency in another state as the hospital suggested

I called last week to get a referal for an issue I was seen at the emergency in another state as the hospital suggested. I had all necessary test done at the hospital and they suggested I see an pulmonologist. Brookside didn't call back stating me needing a referal is not a priority for a call back from the nurse. So I suggested a supervisor call me back due to no nurse reaching out. So instead a nurse calls me back and refuses to help stating I need to see my doctor. Brookside doesn't even have the capability or equipment to do what the hospital has and I offered to have the other hospital send my records over to tell them their finds. So after the nurse telling me she isn't going to argue with me? First of all it's my health not an argument. Secondly I don't need to waste time or money going to see my PCP since the last time I was seen there they billed me even though I had insurance. So the supervisor told the nurse she was handling medical emergency and would contact me after and the nurse said I'm not arguing with you I'll have the supervisor call you. And here we are the end of the business day and still no supervisor has called. Brookside has a horrible reputation for not caring about the patients and after almost 30 years of being there I've had it. The reviews are horrible and the staff is rude. And clearly the supervisor doesn't care to do her job either. They need to stop taking on more patients if you can't treat the ones your already have. This is a disgrace.

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Our conclusion: After a detailed review, ComplaintsBoard finds Brookside Community Health to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Brookside Community Health is known for their high standards and safety. If you're thinking about dealing with Brookside Community Health, it's wise to check how they handle complaints.

Brookside Community Health earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Brookside Community Health has registered the domain name for facebook.com for more than one year, which may indicate stability and longevity.

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Facebook.com you are considering visiting, which is associated with Brookside Community Health, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

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About Brookside Community Health

Screenshot Brookside Community Health
Brookside Community Health is a healthcare organization that is dedicated to providing high-quality medical care to individuals and families in the community. With a team of experienced and compassionate healthcare professionals, Brookside Community Health offers a wide range of services, including primary care, behavioral health, dental care, and more.

At Brookside Community Health, patients can expect to receive personalized care that is tailored to their unique needs and preferences. The organization takes a patient-centered approach to healthcare, which means that patients are actively involved in their own care and treatment plans.

One of the key strengths of Brookside Community Health is its commitment to preventive care. The organization believes that the best way to promote good health and prevent illness is through regular check-ups, screenings, and other preventive measures. By focusing on prevention, Brookside Community Health helps patients stay healthy and avoid more serious health problems down the road.

In addition to its clinical services, Brookside Community Health also offers a range of community programs and initiatives. These programs are designed to promote health and wellness in the community and to address the social determinants of health that can impact individuals and families. From nutrition education to fitness classes to support groups, Brookside Community Health is committed to improving the health and well-being of everyone in the community.

Overall, Brookside Community Health is a trusted and reliable healthcare organization that is dedicated to providing high-quality care to individuals and families in the community. With its patient-centered approach, focus on prevention, and commitment to community health, Brookside Community Health is a valuable resource for anyone looking to improve their health and well-being.

Overview of Brookside Community Health complaint handling

Brookside Community Health reviews first appeared on Complaints Board on Jun 15, 2023. The latest review I called last week to get a referal for an issue I was seen at the emergency in another state as the hospital suggested was posted on Jun 15, 2023. Brookside Community Health has an average consumer rating of 1 stars from 1 reviews. Brookside Community Health has resolved 0 complaints.
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  1. Brookside Community Health contacts

  2. Brookside Community Health phone numbers
    +1 (617) 522-4700
    +1 (617) 522-4700
    Click up if you have successfully reached Brookside Community Health by calling +1 (617) 522-4700 phone number 0 0 users reported that they have successfully reached Brookside Community Health by calling +1 (617) 522-4700 phone number Click down if you have UNsuccessfully reached Brookside Community Health by calling +1 (617) 522-4700 phone number 0 0 users reported that they have UNsuccessfully reached Brookside Community Health by calling +1 (617) 522-4700 phone number
  3. Brookside Community Health address
    3297 Washington St, Jamaica Plain, Massachusetts, 02130, United States
  4. Brookside Community Health social media
Brookside Community Health Category
Brookside Community Health is related to the Hospitals and Clinics category.

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