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Brock Ford Sales Inc - customer service
My recent purchasing experience at Brock Ford in Niagara Falls was a complete nightmare. Two different sales associates completely mislead me into thinking I was going to get incentives that they knew I did not qualify for. One of the associates Bill Utting told me I could just use that incentive money as a down payment and I would get it back in a couple weeks knowing full well that I wouldnt. When I expressed my concerns to the manager John Dill I was met with a cocky arrogant attitude and basically told that I was out of luck and that I was just going to have to take the hit. I would not recommend this dealership to my worst enemy.
The complaint has been investigated and resolved to the customer’s satisfaction.
Brock Ford Sales Inc Reviews and Complaints
Brock Ford Sales Inc’s earns a 5.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are exceptionally satisfied with their vehicle purchases.
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