Brident Dental & Orthodontics / Brident Services – Pain and false billing

First of all, let me say, I went to
8449 Gulf Fwy Ste C, Houston, TX 77017 in 2024 and agreed to get work done. The dentist assured me that due to my anxiety she would give me gas to relax me, well she must have not been expecting me to agree to services on that day because she started the work without the gas. She gave me a shot to numb my mouth, and it didn't take. I COULD FEEL EVERYTHING! so I'm moaning in pain with my mouth opened, gesturing for her to STOP and she goes on I'm sorry, but I only have a little bit more to go, and I promise if I give you another shot it will hurt more than the drill. I was alone on the visit, so I had no support. I said what happened to the gas, and the assistant says, "OH IT'S TOO LATE FOR THAT!... THAT TAKES ABOUT 30 minutes for before it works" and the dentist continued. After that visit my head and face hurt for about 2 -3 weeks, so I didn't want to return there for the additional work that I needed done. Because I felt like it was INTENTIONAL. So, every time they called me for my upcoming appointment I would reschedule. Until I started feeling pains and sensitivity to cold and hot, so come June 2025 I was called, and I accepted the appointment but asked if I could get another doctor and was told NO. I go in for the exam and talked about my hot/cold sensitive feelings and she goes..."OH, I CAN FIX THAT AND I WON'T CHARGE YOU FOR IT" (why because it was due to the SHOTTY WORK FROM THE LAST TIME) then she tells me what I needed done and I asked how much... the front desk person tells me she will call me with that report... I never get the call so I called them and she say 1020.00, I NEVER GOT THAT WORK DONE BUT SHE PUT IT IN THE SYSTEM AS IF I HAD, SO NOW A COLLECTION AGENCY IS CONSTANTLY CALLING ME FOR PAYMENTS FOR WORK NOT DONE. I EXPLAINED THAT TO THEM AND THEY KEPT OVER TELLING ME AND ASKING THE SAME THINGS. SO, I CALLED THE OFFICE AND WAS AGIN ASSURED IT WOULD BE CORRECTED... HOWEVER HEAR WE ARE IN AUGUST 2025 AND I'M STILL GETTING THEM CALLS. AND WHEN I DECIDED TO TELL HER WHY I KEPT RESCEDULING ALLL MY PREVIOUS APPOINTMENTS SHE GONE SIGH OUT LOUD AS IF I'M ANNOYING HER? In closing I just want to say black people do feel pains we are not SUPERHUMANS even though we with stand so much WE NEED THE SAME AMOUNT OF PAIN RELIEF AS ANYBODY ELSE (there was plenty more numbing meds in that vile that was allotted to me that she just chose not to give me.)