Two of Bowers Plumbing folks came out to install a solenoid in a humidifier and changed out the shut-off valve. They did a good job.
Subsequently, the homeowner discovered a large sticker (about 10H" x 12"W) applied to a hot water tank. This sticker advertised Bowers Plumbing (with other miscellaneous hot water tank general information).
The Bowers Plumbing sticker was applied without the knowledge or permission of the homeowner. The Bowers Plumbing folks did not say anything to the homeowner about their advertising sticker.
The homeowner called in and talked to a purported manager (i.e. Dereck sp.?) regarding their sticker being applied on a hot water heater without the homeowner's knowledge or permission.
A simple summary of the continued conversation:
Dereck stated plainly that it "was Bowers' policy" to apply their sticker to any hot water heater. When cornered with his 'policy' reply, he attempted to 'autospeak' past the problem that Bowers created. He never directly addressed why Bowers would place their advertising on someone's property without their knowledge or permission. When presented with the analog of 'how would he like an auto mechanic place a large advertising sticker on his personal car after a service'. He stopped trying to wiggle out of a poor situation he created for himself.
Dereck was asked to have the owner return my call concerning my complaint (which was to occur later the same day). Dereck claimed the owner was available to talk with me and he would give the owner the message.
After two full business days, the Bowers Plumbing owner has never returned the requested call and has never addressed the problem Bowers Plumbing created for themselves. to wit: Bowers Plumbing placing their advertising on a homeowner's property without the homeowner's knowledge and permission.