Borgata Hotel Casino & Spa review: Customer service non-existence machines online jipped me of a payout

I was playing Flaming Hot Pots Online when lids should have popped which would have been between 1 to 3 lids. I had 3 colors. And they throw things in water after which causes lids to burst. On this hand nothing at all happened. I have never seen this before. I wrote time down to bring it to their attention. I sent them email which was never responded to.
So I contacted one of their DEI online employees to get answers. She said they needed more information and gave me email to send information. After typing it up. It was rejected by their server or mailbox was full.
I finally get sarcastic miserable 20(something who seemed like working was a bore to him. I told him to forward information they requested because I'm getting no answers. He was all attitude said he would forward it. It was a matter of principle. I don't want to spend money at a casino who treats customers so poorly. DraftKings and Fan Dual are another. I will take my business elsewhere.