The complaint has been investigated and
resolved to the customer's satisfactionResolved Boost Mobile New Unlimited Plan $50 Month — text messaging, ringtones
resolved to the customer's satisfaction
I already had the umlimited by boost plan that first came out...didnt have many complaints except the price kept going up but the service worked great..no issues..I decided to get the new unlimited plan because it was cheaper at only $50 versus the $70-75 I was already paying for just unlimited talk and text. And because they no longer had the same boost unlimited phones so in order to get a new phone i had to get the new plan...well now i know why it is so much cheaper.. the service is awful...getting and recieving calls is not the problem the problem is the text messaging that is suppose to be unlimited never works it takes forever to send and recieve messages everytime i try to send or retrieve a message from my inbox it says downloading for about 3-4 minutes and then it says "unable to send transport error!" so what is the use of having unlimited messaging if it's almost impossible to send or recieve a message! And you cannot access any of the free ringtone sights because apparantly the device is not equipped to recieve ringtone downloads from these sights so your forced to pay $2.99 Per ringtone and the sight does not let you listen to the ringtone before purchasing so you just have to hope it is a good portion of the song you like and of course it's not one ringtone was maybe 25 to 30 seconds and another was all of 12 seconds...this is rediculous...if boost mobile is going to charge $2.99 per ringtone they could at least make sure that we as customers are getting our moneys worth or at the very least allow us to listen to the tone before purchasing so we know what were getting! Come on Boost Mobile get it together...I cant be the only one with these complaints!