The complaint has been investigated and
resolved to the customer's satisfactionResolved Books-A-Million — rude cashier
resolved to the customer's satisfaction
My son and I stood behind a women at what appeared to be a check out counter for about 3 minutes. We were RIGHT behind this lady. The cashier was looking something up for her I guess, not sure what they were doing. When the lady left. The cashier ignores us standing there goes to ANOTHER cash register and asks a woman, May I help you? What?????? I said well, I guess we will get behind her. The other customer, not the cashier, says "Oh", I think she was here before we were. The cashier never apologizes. I talked with a manager, but got "I am sorry that happened" Yeah whatever! Lost my business. There is no excuse to be rude to customers whatever her reason was, still not sure!