Bommarito Buick - GMC
Reviews and Complaints

I purchased a new 2019 GMC truck from Bommarito GMC on 6/16. The truck had a sticker on it stating it had chrome wheels. We agreed on a price and the vehicle was delivered to me the next day. I was given paperwork on the truck including the sticker showing it had chrome wheels. After looking over the vehicle I find that there are no chrome wheels. The wheels have chrome looking plastic wheel skins/hub caps that are different colors from two different sets of wheels. I called the next morning at 9a.m. to address this. Bommarito GMC has refused to correct this with chrome wheels as stated and given to me at time of sale.

On 12/16, I agreed to purchase a CPO 2018 Audi Q7 from Bommarito West County in Ellisville, MO for $44,755 plus $1250 for CPO certification, totaling $46,209 with fees. The next day, I signed a bill of sale with a $1000 deposit. On 12/21, I went to finalize the deal. The CPO paperwork was incomplete, yet I was assured it would be sent to me. After 3 months of unfulfilled promises, the vehicle remains unregistered in Audi's VCAS, indicating it's not a CPO vehicle, which feels like a fraudulent sale.

On 02/04 I bought a 2014 Jeep Grand Cherokee from BOMMARTIO. Todays date is 05/06. Unfortunately, I have yet to received my title. *** Mcgrath was the 1st to call explaining that I wont be receiving my title within the 30 days because the state was holding it and it will be a minimum of 3 months. ( I never received a clear answer as to why they're holding it). *** insisted that ill be fine driving my vehicle illegally. I felt uncomfortable. I should not have to risk getting pulled over so I demanded a 90 day temptag since it will be a minimum of 3 months of me receiving my title. I went to a reputable dealership to avoid headaches but it turns out this has been the worst experience ever! I did some research and was able to get a copy of my ***. It stated that the vehicle has been in MO for months! Mo law states 90 day temptags are only issued for out of state residents. I currently live in-state. Its just been an on going battle and still no answers. *** also mentioned, if I were to contact the ComplaintsBoard.com that he would not spend a penny on any late fees that I'll be accessed at the DMV. So here I am making a car payment with no title for the past 3 months. On top of that, 1 day after the vehicle purchase the rim was cracked and needed to be replaced. 2 months later the radiator also cracked and needed to be replaced as well. Not sure why I have to pay for repairs and the vehicle doesn't technically belong to me. I have left several emails and voicemails and no answer back on updates.