SUBMIT A COMPLAINT

Bolt Busdriver of bolt bus

Hello I am writing to complain about a driver who slammed the doors in my face and took off when there was one available seat on the bus she said my ticket was from last year but it was not -I have included all of the information below and customer service has confirmed my ticket was valid not only did she takeoff without me she was incredibly rude I have never experienced such unprofessionalism or rudeness in my entire life this woman should be fired please contact me and let me know the action taken

Order Number: [protected]
Web Passenger (AP) Northeast: Tickets are non-refundable and non-transferable, web tickets are only valid on the dates & times selected.
From Baltimore, MD to New York, NY
Departing on 10/05/2019 10:00 AM, BOLT 4025
Returning on 10/06/2019 05:15 PM, BOLT 4078 $45.00

Cm
Oct 05, 2019

Post your comment