The complaint has been investigated and
resolved to the customer's satisfactionResolved BodyPlex Grayson — Health issues
resolved to the customer's satisfaction
I was a member of the Bodyplex Grayson at Moon Rd and 20 for a couple of years, coming in the morning early enough not many people get in there before me. I began noticing issues with the cleaning services, like members blowing their nose with tissues they stuffed inside the cup holders and left when they were done and they stayed there for two weeks. Small pieces of paper on the floors that stayed there for weeks. Grayson Bodyplex does not vacuum every day, they don't clean the machines everyday and they really need to. I saw guys wearing tiny body shirts, working out with the weights, sweating like pigs, on the floors, on the benches, on the weights, everywhere they walked, it looked like it rained, and no one seemed to care, as I was disgusted. I did not want to lay down in someone else's DNA to work out. Maybe its just me, but that is revolting to me. When I complained at the front desk, they said he was in training and a regular at the gym. Was that suppose to make it all right for him to work out, drip his sweat all over the gym, up the stairs to the work out machines, all over the work out machines, back down the stairs, to the weight benches...This was one guy. There were many others too. All they had to do was wear clothes to catch there sweat and carry a large towel to wipe there brow. Instead, they shake their heads like a wet dog and splatter sweat five feet in all directions. I found myself trying to use my towel to wipe up his DNA and realized I was tying to use my towel for myself and could not because it was covered with his sweat. This was before 6AM in the morning daily, by closing, that gym would have to be steamed cleaned daily to clean it to my standards and they did not even vacuum weekly.
I think the Dept of Health needs to go in there a few times and all the other BodyPlex gyms also, unannounced and take some samples off the floor, the machines, the benches, and everyone except me would be surprised at what they find. If they don't clean Grayson, I doubt if they have different cleaning services at the other locations, they will all be about the same, filthy.
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