The complaint has been investigated and
resolved to the customer's satisfactionResolved Blue World Pools, Inc. — false advertisement
resolved to the customer's satisfaction
My name is Terry N Jones [protected] contact number. I called about a pool I saw on TV for 399.00 and a sales person came out to my home. The sales person told me the pool for 399.00 was not a good pool that it was cheap and would cost to much to keep up for my families use. The man told me that the more exspensive pool was the best way to go because it would be cheaper to keep clean. He said it was a chemical free pool that once a month I would need to put a cheap bottle of bleach in it and that is all it took to keep it clean and in use. He said that I would spend two or three hunderd a month to keep the 399.00 pool clean due to buying the chemcials for it. He said all i need for the more expensive pool was around .89 cents a month. He told me that the pool that was advertised on tv was cheaply made and in a year or two would need to be replaced and was a waste of money. He said that it was going to cost me a lot to get the cheaper pool because i would have to get sand hailed in and a bull doser to clean the site and it would have to be inspected before they would sale me the pool. He told me it was a waste of time and money to buy the 399.00 for it to mess up in a short time and I should want to inprove the value of my home and but the expesive pool. He said the vaule of my home would increase and if I wanted to sale it would make it eaier due to the vaule of the pool and the look of the home. He said I wouldnt have one of the 399.00 pool if it was given to me. I told him I didnt want to spend that much money on a pool. Then he said well I have some incentives i can throw in to make it cheaper for you because I like you. he said if I agreed to use the pool as a show pool he could deducted a certain amont off the pool. Then he said I can call my boss and see if I can use my personal discount to save you even more money. Then He called and I spoke to the manger of the company who offered to drop more off the price of the pool. So i told the sales person after I got off the phone i still didnt know if i wanted to buy the pool. Then he started to push "well I have sent here all this time and did all this work and used my personal discounts and you want regret it". He said when I leave you want be able to get the discounts I offered you the deal will be over. I felt pressured and like I had done the man wrong for not buying the pool so I agreed to buy the expersive pool. Later that night I called and left a message on the mangers answer machine saying I changed my mind and didnt want the pool. I stopped payment on the check.. I got a call a few days later about the payment and that I had to have the cancelation in writing to the company within 3 days of signing the paper work. I never was told their was a time limint on the cancellation process. It was not shown to me at the time of sale. The lady told me i had to either pay the down payment or pay a percentage of the cost of the pool to cancel the contact or they would take me to court for the price of the pool. They also told me of a lean on my home they could inforce if I didnt honor the contract. SO I been paying on this pool and it cost to much to keep up. I cant even us it anymore due to the chemcials cost to much. It was a lie when the man said it was chemical free. I feel wronged and I feel I have wasted all the money I have paid on the pool.
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