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I purchased a Blackhawk Network gift card in the amount of $250 and encountered an unfortunate experience with my purchase. Upon activating the card, I discovered that it had a balance of only one dollar. Further investigation revealed a fraudulent transaction on the day of activation. I immediately contacted customer service, followed all required steps, and received a replacement card, only to encounter the same issue with the replacement card, which also had a balance of only one penny upon activation.
Despite numerous attempts to resolve the situation with the card network, I have faced prolonged excuses, additional requirements, delays, and difficulties. After multiple calls, emails, and submissions of the requested proof documents, it has become evident that the gift card company has failed to deliver the expected value, leaving me without a resolution. Regrettably, the process of obtaining a refund through the card network has proven unsuccessful, resulting in a financial loss.
It is disheartening to acknowledge that, despite my best efforts, the company and Cardholder Dispute Services seem unresponsive to rectifying this issue. I feel compelled to share this experience.
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They sold you a $250 card and delivered two digital paperweights — then hid behind bureaucracy and silence while you did all the legwork. This isn’t just frustrating, it’s theft wrapped in red tape. You played by their rules, submitted everything, and still got ghosted. At this point, it’s not about a refund — it’s about exposing a system designed to wear you down until you give up. You’re right to speak out — they’re banking on silence. Screw that.
We have to take action instead of silence and have to abandon these companies that betray our contributions because without us they don't exist I ask you just sharing this post with others will make them acknowledge how they treats customers and those Mexican or central Americans thug that pick up the call who work behalf of Blackhawk behavior is miserable with honest customers Blackhawk have stolen fund that was and have been intended to purchase things for my 1 year and 2 month old daughter imagine what worst things this scumbag company can do