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BioLife Plasma Services

BioLife Plasma Services review: They made a major error on my donation amount

H
Author of the review
3:17 pm UTC

I visited the riverton Utah center for my second ever donation and they made a huge mistake. They took a donation amount for someone over 200 pounds and I am under 150 pounds. Not only did they make this mistake but the staff made me feel super uncomfortable about it when they discovered their mistake. I’m talking 4-5 of the people on the floor surrounding me all saying things loudly like “oh my god is she going to be okay” and “I’ve never seen this happen before” which was not in any way comforting and was quite awkward. Finally after 10 minutes of being stared by everyone in the center the nurse came and told me they had taken way too much plasma and I needed to go into observation. She also told me she’s never seen this happen before. Lucky me. She was very sweet and got me a drink and snack, but I have to admit I felt TERRIBLE the rest of the day. Really nauseous, headache, and absolutely exhausted. I don’t know how a mistake like this can be made but it was very unnerving. I will come back again, but will be extremely cautious and make sure to pay attention to my numbers.

Desired outcome: I mostly want to spread awareness and make the higher ups aware that these mistakes are happening and could be very harmful. I would appreciate extra compensation but that is not my main goal.

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BioLife Plasma Services is ranked 10 among 187 companies in the Medical Services and Facilities category