BioLife Plasma Services review: SPE Test

I received a low protein count on a routine SPE test. I waited a week took another SPE test which came back normal eight days ago. They keep telling a doctor has to sign off on it. I was told he was going to be 7 days ago and would look at it and I would get a call back. I'm still waiting. I keep calling to check if the doctor as signed off and I kept getting the same story about the doctor signing off. Why is it I have a normal test come back and no one can do their job to put it in so I can donate. I be missed 3 weeks now and going on a month! All because someone can't enter a bormal test into the computer.