BioLife Plasma Services review: Plasma Donation Process

I have been treated horribly by the staff at the center in Mobile, AL. The technician that did my plasma donation after 6:30 pm on May 25, 2022 calibrated the machine so fast in which there was leakage at the needle site and arm pain for about one week . I was in on Saturday, June 4, 2022. My pulse was elevated for a third time when it is always normal at home. It is as almost as if it is designed that way having to stand while waiting and being asked to hold the thermometer after blood pressure monitoring has begun. You have to walk back from the other side to retest, or possibly the calibration of the machine I was not hardly allowed 5 minutes to retest. My pulse was still elevated. I asked for management. The same technician with an afro puff ponytail falsified that she was a manager. I said I would call. I finally spoke with Jennifer, and I explained the matter. She said I could try again on Sunday, June 5, 2022. I did not come again until Tuesday, June 7, 2022 and learned I was deferred because of my elevated pulse and arm pain that has subsided. I met with the nurse Rosalyn. I signed two forms to be faxed to my primary. I just heard back from the nurse on Friday, June 10, 2022. I learned the fax number had changed. I called back to speak to Rosalyn. She was not in, and I spoke to Angela. I asked for the signed forms to be re-faxed to the correct fax number. I was verbally attacked and told I would have to come in to pick up the forms. I asked for a manager and was transferred to Shantel in quality assurance. I was told I would need to speak to management due to complaints about my behavior when I had been attacked. I should not have been treated in this manner to cause this type of anguish when I am trying to contribute to medical treatments.