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BioLife Plasma Services

BioLife Plasma Services review: Kinda poor customer service.

R
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8:59 pm UTC
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On Friday 10/13/23 My Tablet was Stolen from the Bio Life Plasma Center in Joliet on Larkin Ave. It is a LG G Pad X2 8.0 Plus which had the Speaker Pack on it. It had a Large Crack Across the Screen towards the top that went from the Left to Center/Right side of it. I unfortunately put it down and got Distracted/Sidetracked. By the time I noticed it was no longer in my posession I had told the center staff but they were not very helpful to me in my time of need.

I used the find my device app from my phone to sound the alarm & whoever had it kept Turing the sound off according to the app. Then they also must have turned the device off because it was no longer registering online with data and stopped showing me battery percentage.

I did file a police report with Joliet police on Friday night but I don't know if that is gonna do much good. The plasma place did say that after reviewing the camera that they didn't see it? Which I have my doubts because I am pretty positive that I know every spot where I was & had set it down while waiting there.

Please be more careful with your personal belongings and keep a eye on your stuff when out in public. If someone sees this and maybe saw it that night or knows its whereabouts I just want it returned to Biolife Plasa Center, No Questions Asked. Also any thoughts to make the Plasma Center look at there security cameras better? Maybe if I tell them everywhere I was in the building or where I think I may have left it? I am just in shock that someone would steal a 6 to 7 year old tablet that was in rough shape and had a cracked screen. Even if I put it down or was care less taking something that doesn't belong to you is still theft. ?

Desired outcome: Look at camera again and more detailed.

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BioLife Plasma Services response
Oct 16, 2023 2:23 pm UTC
BioLife Plasma Services customer support contacts
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1200 Lakeside Drive, Bannockburn, WA, 60015, US

Website

www.biolifeplasma.com

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Thank you for sharing your experience with us. We have passed along your comments to the BioLife team so they are aware of your concerns. Please share additional details through our website at biolifeplasma.com/about-biolife/contact-us and include your name and donation center so that we can look into this matter. Thank you.
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