Menu
Write a review
File a complaint
BioLife Plasma Services

BioLife Plasma Services review: I am complaining about an employee at the FM 1960 location

G
Author of the review
2:22 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.

I had gone through the whole process of my first time donating and made it to the interview. This really tall black lady with braids asked me one question "what did you eat today?" And i told her I had a glass of milk, water and a breakfast burrito from taco bell she immediately shut me down and said i hadn't eaten enough and she wanted to "terminate" the session while at the same time becoming exceedingly hostile. I asked her if she had a problem with people like me and she said "what do you mean by that" and I said "do you have a problem with white men?" She said "you have no idea" and pulled another lab coat person in to tell her that she wanted my appointment "terminated" and did this outside of her office in front of employees and patrons and publicly embarrassed me. After the tall black lady left the other woman said "this happens all the time. Go to the front and ask for Miguel" (or Michael maybe she said.) I didnt get to speak to him as i was told he was in a meeting, however, i did speak with the assistant manager, Amanda, and she understood the inconveneice and apologized and compensated me monetarily on my debit card. I will refuse to work with that other woman as i feel she is harboring hatred and brings her home life to work with her and makes others suffer.

Desired outcome: i want this woman reprimanded and given a seminar on business ethics, racial tolerance and on how to keep your emotions in check in the work place.

BioLife Plasma Services response
Jul 21, 2022 6:13 pm UTC
BioLife Plasma Services customer support contacts
Phone numbers
Address

1200 Lakeside Drive, Bannockburn, WA, 60015, US

Website

www.biolifeplasma.com

File a complaint Write a review
View all BioLife Plasma Services contacts
Thank you for your feedback; we are sorry to hear of your experience. Please share additional details through our website at biolifeplasma.com/about-biolife/contact-us and include your name and donation center so that we can look into this matter. We value your commitment to plasma donation and hope to see you at BioLife again.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

0 comments
Add a comment

More BioLife Plasma Services reviews & complaints

View all BioLife Plasma Services reviews and complaints
  1. BioLife Plasma Services Contacts

  2. BioLife Plasma Services phone numbers
    Click up if you have successfully reached BioLife Plasma Services by calling +1 (800) 828-2088 phone number 17 17 users reported that they have successfully reached BioLife Plasma Services by calling +1 (800) 828-2088 phone number Click down if you have unsuccessfully reached BioLife Plasma Services by calling +1 (800) 828-2088 phone number 71 71 users reported that they have UNsuccessfully reached BioLife Plasma Services by calling +1 (800) 828-2088 phone number
  3. BioLife Plasma Services emails
  4. BioLife Plasma Services address
    1200 Lakeside Drive, Bannockburn, Washington, 60015, United States
  5. BioLife Plasma Services social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 15, 2026
BioLife Plasma Services Category
BioLife Plasma Services is ranked 10 among 187 companies in the Medical Services and Facilities category