BioLife Plasma Services review: Hopefully you guys will get your communication together so future customers will not have this happen to them as far as me I will not be back!!!
The complaint has been investigated and resolved to the customer’s satisfaction.
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The lack of communication from app/ the incompetent workers I drove all the way across town after working a 12-hour shift to donate plasma the biolife app let me schedule an appointment for today I get up here and they tell me I cannot donate because it's within a 7-day period you can only do two times but I donated on a friday and a sunday, sunday is the end of the week monday is the beginning of a new week and what's even more crazy today is wednesday i'm over it if I was not eligible to donate then why the [censored] with the app let me schedule an appointment?
BioLife Plasma Services customer support contacts
Thank you for sharing your experience with us. We have passed along your review to the BioLife Mobile App team so they are aware of your concerns. Please share additional details through our website at biolifeplasma.com/about-biolife/contact-us and include your name and donation center so that we can look into this matter. We truly value you and your commitment to plasma donation, and we hope to see you at BioLife again soon.
Resolved
This complaint has been resolved automatically due to user's inactivity.
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