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BioLife Plasma Services

BioLife Plasma Services review: donating

C
Author of the review
10:50 am UTC
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About a month or so ago, maybe (probably) longer they took their 4 month sample. I was told afterwards that protein was low on that sample. I would have too resample, so I did (after waiting 7 days). Then I would have to wait 7 to 10 business days while the 2nd sample was sent to a doctor to be tested. So I waited. On the 7th day I stopped in to check on the results. The nurse on duty said the sample was fine, but however I had to wait another day until another doctor "signed off" on my ok to return. Which he did. Then a couple weeks ago by and I am unable to donate (Nurse Says) because they need another sample. The last one ( which 2 doctors where involved in ) was no good? No explaination on what was no good..just no good. I guess this company doesn't need/want my flavor of plasma.

Desired outcome: Someone please explain why 2 doctors where involved in accepting me back to donate, then 2 weeks later I cannot because of a bad sample accepted by these doctors?

BioLife Plasma Services response
Aug 05, 2022 10:58 am UTC
BioLife Plasma Services customer support contacts
Phone numbers
Address

1200 Lakeside Drive, Bannockburn, WA, 60015, US

Website

www.biolifeplasma.com

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Thank you for sharing your feedback about your experience Carl. Please share additional details through our website at biolifeplasma.com/about-biolife/contact-us and include your name and donation center so that we can look into this matter. We truly value you and your commitment to plasma donation, and we hope to see you at BioLife again soon.
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