About a month or so ago, maybe (probably) longer they took their 4 month sample. I was told afterwards that protein was low on that sample. I would have too resample, so I did (after waiting 7 days). Then I would have to wait 7 to 10 business days while the 2nd sample was sent to a doctor to be tested. So I waited. On the 7th day I stopped in to check on the results. The nurse on duty said the sample was fine, but however I had to wait another day until another doctor "signed off" on my ok to return. Which he did. Then a couple weeks ago by and I am unable to donate (Nurse Says) because they need another sample. The last one ( which 2 doctors where involved in ) was no good? No explaination on what was no good..just no good. I guess this company doesn't need/want my flavor of plasma.
Desired outcome: Someone please explain why 2 doctors where involved in accepting me back to donate, then 2 weeks later I cannot because of a bad sample accepted by these doctors?
The complaint has been investigated and resolved to the customer's satisfaction.