BioLife Plasma Services review: BioLife center 1960 & Eldridge
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Good morning, for about a little over a week the restrooms in this public center have been out of order, as a returning donor the wait times can be very long and as a person needing to be hydrated using the restroom right before donating is pretty much needed. I hope this issue is resolved as needing to use the restroom is essential to some who have full bladders.
Desired outcome: Fix your restrooms. Neither gender restrooms are functioning.
BioLife Plasma Services customer support contacts
Thank you for sharing your experience with us, Maria. We have passed along your review to the BioLife team so they are aware of your concerns. We encourage you to share any additional details by email at BioLifeMarketingAndCommunications.US@Takeda.com as we look into your issue further. We truly value you and your commitment to plasma donation, and we hope to see you at BioLife again soon.
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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