Big Lots review: the people

I saw the now hiring in the window I put my application in on line and I've been checking on it but I can never talk to the human resource person or a boss I always have to talk with a store worker that keeps telling me their not hiring, today I called to see if anyone at all has checked my resume and I actually heard the person in the back around tell the person I was talking with(of course it was a floor worker) just tell her we're not hiring.