SUBMIT A COMPLAINT / a diamond ring certificate of authentication

El Feb 21, 2019 Review updated:

My name elias cherfan, from the province of alberta canada,

I have won a bid on a diamond ring from and paid for immediately, there web declared 7 days for the ring delivery and the certificate available at shipping, they got paid for the certificate of authentication.

After two month of contacting and e-mailing I finally received my ring, but since august 2018 until today the certificate has not bean mailed yet.

Several e-mails with sharon beil @ customer service and promise after promise so far no certificate, and finally she start ignoring me and not replying to my e-mails.

I appreciate any help, ph: [protected] e-mail, ([protected]@yahoo. Ca)

  • Updated by Elias Cherfan, Feb 21, 2019

    The worth customer service ever

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  • So
      Jun 23, 2019

    omg same issue with me and this Sharon Biel, I ordered 2 versace jeans bags in Nov 2018, she kept saying that it will be delivered and that the items come from China, but then she stopped answering me and I've never received the items and was never refunded. I am trying to see who else I can contact about this. It's so infuriating.

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