The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Better Business Bureaubooks

M Jan 12, 2019

Bottom Line Books sent me a publication i did not request, they sent me a mailing label to return and it was returned but despite two phone calls reassuring me the matter was resolved they keep sending me bills for the publicaiton in the amount of 44.95. How can i get them to stop sending these harrassing bills. the publication is called BTOM Yearbook 2019

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Better Business Bureau's response · Jan 13, 2019

    Hi Mimi6.

    I see that your complaint involves Bottom Line books rather than BBB itself.

    BBB might be able to assist you with your concerns. Please go to https://www.bbb.org/us/ct/stamford/profile/publishers-book/bottom-line-0111-47000272 and click on "File a Complaint." We will work with both of you to attempt to resolve these issues.

    Thanks.

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