SUBMIT A COMPLAINT

Baymont Inn & Suitescustomer service

1
C Aug 16, 2018

My name is Chamirra Bowman and my sister just had a wedding there on 8/11/18. Whereas, myself and family, friends flew into Georgia for the wedding. She had blocked off rooms for guests. We threw a bachorlette party in the meeting hall with food wine etc. We was told we had room for 2days when we came back downstairs next morning all wine alcohol was stolen. We also got bite by bedbugs in the rooms. They were nasty and had an odor of smoke in the carpets. The general manager at front desk was rude and unprofessional I had to call the police and do a civil action report on the hotel. No one wanted to refund money or comp. room which I wouldn't want the room because of the bedbugs but they were very unapologetic. The GM name is Denise. Hoping my family can get some gratitude for this horrible experience on such a beautiful day it should have been.

customer service

  • Updated by Chamirra · Aug 16, 2018

    Here's another video of the bedbug crawling.

Post your comment