Menu
Write a review
File a complaint
CB Electronics and Technology BatteriesPlus Flawed website battery selection process
BatteriesPlus

BatteriesPlus review: Flawed website battery selection process

J
Author of the review
9:56 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased a battery for my car over 2 months ago. I used the website and my VIN. Rather than say battery not found, like other sites, the response gave me alternative batteries to select. Assuming any battery response would be a fit, I selected one. I went to the local store and brought the old one in. The rep did not notice the nodes were reversed. It was not the correct battery. So, when I touched the leads backwards, it blew out 4 fuses and had to be towed in to be repaired. It also blew out the amplifier for the radio and Bluetooth. After months of back and forth, I have gotten nowhere. Customer service puts the customer off and hopes they will eventually quit. I have no intention of quitting this fight. Talking to the store manager, he sees it as a website/corporate issue too. Reviews like this will cost the company more than the cost of repair to my vehicle.

0 comments
Add a comment

More BatteriesPlus reviews & complaints

BatteriesPlus - rip off 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
BatteriesPlus - 15% restocking fee on "most returns"
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
BatteriesPlus - terrible experience 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
BatteriesPlus - not honoring their replacement warranty 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all BatteriesPlus reviews and complaints
BatteriesPlus Category
BatteriesPlus is ranked 2 among 151 companies in the Electronics and Technology category