CB Bath and Body Bath & Body Works Direct Complaints #162-181

Bath & Body Works Direct Reviews and Complaints

Bath & Body Works Direct review: No one asked if I needed help when I walked in

Amanda_walp of US

Sep 09, 2019 3:40 pm UTC

Today, I went in to the new Edinburgh store, which I have visited several times and had bad experiences every time. No one asked if I needed help when I walked in, in fact, they never even spoke to me. I saw someone standing by the register so I asked her for help and she acted like it was a big deal to help me. Her name is Erin I believed. She was so rude and it helpful. So I decided to check out and I brought up a paper coupon that expired yesterday and she still wouldn't let me use it, even tho there is a three day grace period. I will never ever shop here again. I will be sure to let everyone know the experience I had and how terrible their customer service skills are.

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Bath & Body Works Direct Contacts

Bath & Body Works Direct phone numbers

+1 (800) 756-5005

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Online Customer Care

+1 (800) 395-1001

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Stores Customer Care

+1 (800) 531-4504

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Bath & Body Works Direct emails

customercare@bathandbodyworks.com

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Bath & Body Works Direct address

95 West Main Street, New Albany, Ohio, 43054, United States

Bath & Body Works Direct social media
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