CB Bath and Body Bath & Body Works Direct Complaints #162-181

Bath & Body Works Direct Reviews and Complaints

Bath & Body Works Direct review: gift card

KriSteD of Detroit, US

Nov 20, 2019 10:31 am UTC

Verified customer

The $70 gift card I received for Mother's Day was used in full by someone else even though the card is still in my hand. For several months I have been calling to file a case and each time I've told corporate will call me within three days. To date I still have no phone call and nothing has been resolved. I would like a new card with the full balance that we paid for so that I can use it as it was intended. The card was purchased at the mall of Louisiana in Baton Rouge Louisiana. Horrible customer service!

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Bath & Body Works Direct Contacts

Bath & Body Works Direct phone numbers

+1 (800) 756-5005

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Online Customer Care

+1 (800) 395-1001

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Stores Customer Care

+1 (800) 531-4504

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Bath & Body Works Direct emails

customercare@bathandbodyworks.com

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Bath & Body Works Direct address

95 West Main Street, New Albany, Ohio, 43054, United States

Bath & Body Works Direct social media
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May 20, 2026
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