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Bank Of The Westsavings

1
M Nov 08, 2019

Bank of the West has the absolute WORST customer service. 6 years to get an address change. Refused a deposit for 250.00 as it said two fifty and no instead of two hundred and fifty and no, then charged me a late fee. Now, they have suddenly stopped waiving my 5.00 a month on the savings account I have had to have for 7 years because I have Good Sam loan with them. It was set up to waive with an electronic deposit. I make 2 electronic deposits a month. Their whole front page ad is fee waived with any deposit anytime. Still, they charge me 5.00 a month. What a bunch of scam artists!

  • Updated by Maria in Montana · Nov 08, 2019

    Also, at one point, they changed the PIN on my ATM card. But would not give me my pin. Took me almost a year to be able to access my account!

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