Bangalore Metropolitan Transport Corporation [BMTC]
India - 560 027
I am a researcher settled in Bangalore. As usual I was traveling back home to Vidyaranapura from Mathikere.the bus I took was 401Q.the bus no. was KA50, F 022. the bus passed Vidyaranapura 1st block at 6.10 pm on Saturday 8th may 2010.
As a researcher I have to carry my laptop and my books everyday and the bag being very heavy. I was struggling with it.I did not want to bother anyone so didn't ask for help. the conductor came and in spite of their being plenty of space of his moving about stopped and started howling at the top of his voice using foul language and made gestures which were too condescending and rash on any human being.
This is not the first time I am facing such a behavior from a conductor in this route.
coming from a separate state, I expect a little more supportive behavior form Bangalore conductors as they always pick on us (quite biasedly) who are not from this city and take advantage of our linguistic barriers.
I would request any concerned person to take the matter into consideration as misbehavior from conductors are on a rise...its high time people take action...
I understand that BMTC has of late increased the rates of the volvo daily pass from Rs 75/- to Rs 80/-.
But the irony is, this is not put up in any form of a notice on the buses. Neither do the conductors inform the commuters about it in advance. Today i.e 3 may, 2010 when i asked for a pass, he charged me 80 but the ticket had only 75 printed on it. When i asked he was not ready to even accept his fault. And when i asked for a refund he was not even ready for that.
This is utter unprofessionalism and arrogance that these conductors in general show up. If bmtc is increasing the price, new tickets should also be printed. The least that is expected is that these buses have a notice being put on the buses or at least the conductors inform the passengers well in advance.
I have had many bad experiences in BMTC where in change is not been provided, ticket not been issued or such kind of arrogance being showed.
Please do the needful.
I travel from Banaswadi to WhiteField everyday on my car.
Today, a BMTC bus (KA-01-FA-611, depot 15) took reverse, where I was satying behind his vechile.
This driver dont have sense to see when he took a blind reverse without even see other vechiles staying
behind the vechile in the heavy traffic near KR Puram Railway Station. In spite of honking this guy has come back, which made me a shock, since behind my vechile also other vechiles staying, I am blocked and not able to move out.
Luckily I also applied the reverse to move little which saved my life otherwise he would have killed me.
Bus number: KA-01-FA-611
Time: ~ 10:20 to 10:40 AM
Place: Near K R Puram Railway station.
Date: 06 April 2010.
R Chandra Sekaran
Today morning around 10: am or so a BMTC bus No 330 with registration no. KA01 F2758 hit the left outside rear view mirror near Kemp Fort while trying to cut right without looking if there was a car. after knocking off the mirror the bus driver (name unknown) argued baselessly with my driver (as they always do when mistake is theirs) and said do what you want to do and complaint if you wish to and then drove away. my car, a white swift was on the right side and the bus on left side of road and then that bus driver decided to cut right for Go-knows-what reason blindly. I have in the past seen them so so near bus stops where they cut off the traffic to get ahead of other buses ahead of them for some freaked out race they have amongst themselves. But today I was at the receiving end and ended up with a damaged outside rear view mirror with only arrogant unruly behaviour from the driver of the abovementioned bus.
I was enroute to my work place this morning and had an ugly spat with the conductor of BMTC bus KA-01 3546 for not having given the change back even after promising to do so after issuing the ticket. When I reached my destination, the conductor refused to acknowledge that he owed me change and even after several debates he didnt give me back my money. This is extremely unethical and unacceptable. The name of the conductor is Suresh.
I am not sure how many such cases occur on a daily basis and proper action needs to be taken to stop this menace.
This was one of my first few trips by bus and I am just as disappointed as I have been with the Auto functioning in Bangalore.
Kindly take appropriate action against such unruly and corrupt conductors to help people from getting cheated.
I travel from Jayanagar to C.V. Raman Nagar everyday on my bike...
Today, a BMTC Vajra Volvo bus (KA-01-FA-1528) overtook me from the left side, tried taking an impossible right turn while still overtaking me from the left and almost had me killed.
My brakes screeched (not that i was fast, i was driving at around 40 kms/hr) to a halt... they skid a bit and i fell down, lost my balance...trying to avoid an imminent death...
I've visited the BMTC website to complain and as expected, the complaints link is broken... Saved by the helmet and jacket, I'm writing this...and for all i know, i'd have never made it to the office today.
Bus number: KA-01-FA-1528
Time: ~ 11:45 a.m-12:15 p.m
Place: Near Bangalore Central, End of Residency road
Date: 25th january, 2010
t was outrageous and incredibly inconvenient incidentg happened on 29th DEc 2009 and 4th jan 2010
Hi, today morning at 6.30 am I was travelling in the bus route number 365D Bilawarada halli to KBS.
BUS NUMBER KA-01 FA-1960
The conductor who is behaving with the passenger arrogantly and also with me.
The onductor behavior was so strange.Such conductor is nuisance to public, please save the public from the irresponsible staff.
He was behaving very arrogantly with almost all the passengers.
He was scolding most of the passengers for no reasons.
He stared at me very badly and told me rudely to wait for a while.
Just because the conductor did not have his name tag, I could not get his name.
But I am sure the BMTC maintains a register and can very well trace the conductor from the above given details. By looking at that conductor's behaviour.
He is not ready to arrange seat for Senior Citizen
we are paying tax to the GOVT. they are the govt servants they should behave properly and serve the people
On 29-12-2009 also He behaved very arrogantly.Talking singularly with senior people.
Please take action on that idiot cundcotor
This is regarding the bus route journey from Kalyan Nagar to Banneraghatta. Route Bus nos MBS8 and 412. There is no proper timing for the bus services in this route. The greater excuse for the BMTC is the Byappanahalli Railway Gate. Having that as the reason, no proper buses available for the commuters and it is daily problem.
Kindly request you to look into the problem and take care of the public specially during peak hours.
If you wait for the bus. always you can find the bus going on the otherside 2 or 3 together. This side people have to wait for either of the 3 whenever it comes. It is very very bad part of BMTC especially in this route.
Please take necessary action to solve this issue atleast during peak hours (School/College/office timings).
Today, 19th Nov 2009 at 0840Am, while I was driving from Sarjapur Road towards Silk board, just past TOTAL, a BMTC Bus route number 25A with Registration Number KA-01-FA-269 came from the left and bruised in the front left side of my Scorpio which had caused scratch which needs some tinkering and painting. It is the mistake of the BMTC driver to come to the right from left which bruised with my vehicle. I was not concerned about the money what I will incur to get the same repaired but the concern is had this happened to any two wheeler or smaller vehicle, I am sure that would have resulted into a mishap or permanent disability.
Since the driver did not stop, I was forced to encounter him in the next bus stop. First he would have been polite to answer or listen, instead he responded with a attitude mentioning that he is not aware and such things happens with big vehicle. Adding if I have any further problem, I may complain to anyone as this (accident0 caused at the rear end of the vehicle and it is not a complain or his mistake.
Even though I had registered a complaint with BMTC, I would like them taking appropriate / necessary action and educate such drivers to be more careful while driving and respect rules. It is all about Attitude and some sense of driving which will save lot of innocent lives and permanent disability than blaming the fate.
I am a regular passenger on Route No. 192( Depot no. 16) for the past several years which only plies as a single route without any buses in the opposite direction at the same time. In spite of this it was still very convenient for several passengers like me to travel to Vijaynagar and adjacent areas. Last week this route bus was withdrawn apparently for no reason and this act by the BMTC has put me and several passengers into hardship. As such there are no buses from Vivekanandanagar to Bangalore north and west like Rajajinagar, Vijaya nagar and Basaaveshwaranagar. I therefore request BMTC to immediately restore services of Route no. 192 and introduce more buses to Vijayanagar and Rajajinagar. Thanks in advance.
It was outrageous and incredibly inconvenient incident this morning happened. Morning I took ticket at...
I boarded a BMTC bus from Kempe Gowda Bus stand at 5.15 am on September 7, 2009. Even before I got into the bus, I asked the conductor cum driver(Single person doing both, do not know his name) if the bus would travel to Cosmos Mall. He asked me to get into the bus(Not saying YES or NO). I gave him a FIFTY rupee note for the ticket. He gave me Rs.30 back without ticket. I asked him for the ticket. He said he will come back and give it. Five minutes later, the bus started. I went to him again to issue the ticket. He said the same thing again.
When the bus reached the Command Hospital(Maybe he misheard Cosmos Mall to be Command Hospital), he called me and asked me to get down. I told him that I was not getting down here. I was not interested in getting down. The bus reached Marathahalli Bridge, which was its last stop. I went to the conductor to ask him to give me the change and the ticket. He not only told me that there is no change, but also abused me when I asked him the ticket. He later returned 5 more rupees to me. I told him that I want a ticket for the fare that he collected. He not only refused to issue the ticket, but also asked me to 'get lost'. I told him that I would complain to the authorities. He replied to me saying 'Do whatever you want (In Kannada)'.
Earlier this conductor/driver had to return Rs.2/- to another man who was getting down at Murugeshpalya bus stop. But he said he did not have change. This man saw the change right in the box on the radiator. The conductor said that he requires the change and refused to give the man that change. The man got into a fight with this conductor. Both of them abused each other.
Also, this driver was involved in a race with another BMTC bus for almost 5 kms. He was driving crazily. This race started off at the Corporation Circle and ended near the Commnd hospital. They would have nearly killed a few people.
The number of the bus is 333. The registration number of the bus is KA 01 FA 38.
Please take the very strict action possible against this driver who drove between Majestic/Marathahalli bridge on this registration number on 7th September 09 between 5.15 and 6 am.
I am a resident of Doddakammanahalli Road near Bannergatta Road. The bus route no. 369E was commuting from Kammanahalli Bus Terminus to Majestic/Market and vice versa on a regular basis from morning till night. For the past two weeks, the service of this bus route no. around 9 a.m. is discontinued without any notice. All the office goers and garment workers are facing lot of difficulties in the morning to commute from our area. A prime time bus service is stopped for no valid reason causing a lot of inconvenience to the residents of our locality. Please consider this and try to restore the service at 9 a.m. as earlier. If it happens, our residents will be highly thankful to you.
I am Sourav . i stay in Kodihalli, on sunday while i was returning from college i was in a hurry to get back to home i got up in a bus but i was confused with the bus no so i asked the conductor to kindly tell me the bus no so that if i have got up in a wrong bus i can still change it in the next stop, the conductor asked my pass i showed him my daily pass, i asked him again the bus no to this he started replying rudely in kannada, but i could understand he was speaking foul words about my family, i again asked the reason for behaving in such way to this he replied tat he is the boss here and if i shut up i ll b thrown out of the bus he also pushed me i fell down near the door, and was slightly injured.i still dont understand the reason as to why he behaved in this manner.i was born here in bangalore and am here from past 18 years and this is what i get being a bangalorean!!! i lost the bus no but i can still remember the conductor, it was the new puspak bus the red one with fans in it and it goes to jeevanbeemanagar deppo!!! can some one pls help me in this matter its not because i suffered its because most of the comman people travel in these BMTC busses and because of a few rude and misbehaving conductors the whole BMTC corp gets a bad name !!! my contact no is [protected] if any one can help me pls contact me...thank you!!
1) The Driver of BMTC Bus No. KA-01-F-3672 was driving bus in rash manner which dangerous to human life. 2...
My daughter aged 13 years has a concessional bus pass from jayanagar 5th blk to makkala koota, changeover at jayanagar 4th block. She takes the 60 series bus up to basavanagudi police station and then takes buses plying on KR Road to makkala koota. On 14th aug 2008 she boarded 60A at police stn and the conductor was misbehaving right through. At Shanthi theater he asked for her bus pass and on seeing that he literally pushed her out of the bus saying it's not a valid pass as 60A does not go to makkala koota. She was embarrassed and was crying and next she boarded 60B and the conductor asked for her pass and said it's fine and 60A conductor was senior and cranky. I req2uest the authorities to instruct the conductor to behave themselves and it's public transport and not the property of driver or the conductor. Where can i give a written complaint?
This happened to me just 20 min before.i caught a BMTC bus at koramangala 4th block busstop, 201G bus number...
I am working in a IT company in Electronic City in Bangalore. I travel from Attibele daily. It is about 15kms away from my office. I have to reach office around 9am. I noticed that there are hardly any buses in the bus stand around 7:30am, which is the peak time for school children, college students, office goers. I have tried all possible combinations to reach bus stop between 7:15am to 8:30am, but in vain, there is always a HUGE crowd waiting for bus and hardly any bus at sight.
The buses are also not scheduled. If I see 2 buses at 8am today and try to reach the same tomorrow I don't find any bus till 8:15am. Everyday we have to wait for a long time and then come standing or literally hanging from a bus. I request BMTC to add more buses during peak hours from Attibele to Bangalore.
I was riding in Volvo Bus 335E (KA-01 f3959) morning route ( boarded on 6 May 2008 7.35 am @ Manipal Hospital. I got off at Marathahalli Crossing . I want to lodge a complaint against the driver on 2 counts :
1.)Reckless driving - harsh braking, trying to overtake everyone
2.)Rude behaviour with passengers - He used abusive language when passengers asked him to go easy on brakes, probably drunk
I hope the relevant authorities see this in time and pull up the driver to prevent a major mishap waiting-to-happen
I am staying in Bangalore for the past 4 months and regularly commute by BMTC buses however the experience has been horrible so far.
Today, i boarded Volvo-356(Volvo2, ticket number00088726), near viswaraya college the conductor came to take fair and i asked him to give me ticket till 10th cross wilson garden. He said the bus wont stop there, i was surprised as for the past 4 months everyday, volvo stops there, this is the first time somebody said this. The conductor started abusing me in Kannada and asked me to get down at middle of the road. The bus driver also joined him and when i requested the conductor to speak in English or Hindi as i was unable to understand him. They started abusing me that they wont speak in Hindi or English as this is Karnataka, I quote " NO HINDI/ENGLISH, THIS IS KARNATAKA< ONLY KANNADA, GET DOWN".
My point is if the bus really doesnt stops there the he could have said politely but he abused me, he had no manners that he was talking to a lady.
On 2/5/2008, i boarded Volvo, 365 in the morning and near Visveraya college, the bus suddenly stpped and the driver got down. When we asked why the bus has stopped they said 5 minutes and it we waited for 20 minutes and when i asked the lady conductir to refund my money so that i may take another bus, she simply refused and didnot even explain why the bus has stopped for over 20 minutes.
The issue doesnt stops here as on 3/5/2008, i boarded a bus 365 from 10th cross till Majestic, Bus number FA-409 and the there were men seating at ladies section and when i requested them to get up as so many ladies were standing, none of them were getting up and when i requested the conductor, he started abusing me in kannada rather than telling the men to get up. Isnt it his duty to make sure that the men dont come at ladies section?
Also, most of the conductors dont give change and they keep it with them and if you protest they abuse in kannada if they come to know that you are from outside.
I have been reading a lot of complaints but i think no action is taken againt them and thats why the conductors misbehave on a regular basis.. Kindly take some action atleast as BMTC keeps telling people to commute by bus.
I have even gone to Complaints section near platform 1 but they didnt help me.
I am requesting to take some serious action...
Thanks & Regards