Home Retail Stores Balsam Hill Tree
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2:41 am
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If only I had researched this company before ordering. Although having said that, yesterday they deleted all the negative comments that so, so many people had made on their Facebook page.

Ordering fro them, really has been one of the worse customer service experience ever. They do NOT answer their phones. They do NOT answer any messages, DM via Twitter, PM via Facebook, emails etc.

I have never received a confirmation email or any communication from them regarding my order. Although, they were quick to take my money.

I still have no tree.

If you still decide to use this company, then pay by Pay Pal or Credit Card. At least you might get your money back.

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44 complaints
15 resolved 29 unresolved

Balsam Hill contacts

(added by reviewer)
1561 Adrian Road, California United States