Balboa Press review: Book publishing

1.On 14 July 2023, I paid an initial deposit of $1,642.60 and formally entered into an Author Agreement with your company.

2.On 27 July 2023, due to a complete lack of trust in Balboa Press Australia, I exercised my right to cancel the Author Agreement, as per the agreement's mutual cancellation clause.

3.On 14 August 2023, an exorbitant sum of $1,542.59 was unilaterally deducted from my bank account, despite my written communication of the cancellation.

4.I transmitted a formal letter regarding the cancellation on 15 August 2023, to which I received no acknowledgment or response.

5.On 12 September 2023, I was notified by Balboa Press Australia that a refund ticket (RFND-160001) had been generated for my case, and a refund specialist would make contact for further updates.

6.Shockingly, on 14 September 2023, another unwarranted withdrawal of $1,542.59 was executed from my bank account, in direct contravention of the refund ticket's existence.

They did absolutely Nothing and yet they took out $500.00 for cancelling the contract.

Absolutely disillusioned by the manner in which this situation had been handled. they kept me waiting for two months before refunding my money less $500.00.