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Badoo review: dating app

Sunshinejones of US

Jan 02, 2020 10:01 pm EST

Resolved

Replied

Badoo blocked me from their app twice because I'm transsexual mtf. I consider myself female. No matter how I try to log in, I can't. They are transphobic and most of the guys on there wanted to meet this is so Unfortunate. I was really looking forward to merting these guys. I'm going to spread the word about them being transphobic. I've done nothing wrong to be blocked and treated this way. I included pictures showing me trying to login but now blocked.

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Badoo response

Jan 11, 2020 2:47 am EST

Badoo customer support contacts

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City Business Centre 25 Lower Road, London, SE162XB, GB

Website

badoo.com

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Hello there!

We are very sorry this happened on Badoo. Please rest assured that at Badoo, we don't discriminate. Everyone is welcome here and we would never take a user's sexuality or gender identity into account when moderating profiles.

If your profile was blocked it was because it violated our we've received reports about your profile or behaviour and we concluded that there was a breach to our guidelines. You can read our guidelines here: badoo.com/guidelines/

However, if you feel that you have been blocked incorrectly I would be happy to investigate this for you. In order to conduct our investigations, could you please message the BadooHelp Team on Facebook or Twitter.

Thanks!

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.