Back In The Saddle

I bought blouse and jacket from www.backinthesaddle.com, and the seller stated that his production was authentic and good-quality. He replied to all my emails, but after I ordered and paid for it, the seller didn’t provide any confirmation info as well as he stopped to reply. I sent multiple emails, but no response. I have no idea what to do now. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.

Back in The Saddle sent me an email offering a 15% discount until December 5. I placed an order on December 4 for $42.89. All through the ordering process I kept waiting for the discount to show up. It never did. Within MINUTES of placing the order, I contacted Customer Service via email, inquiring about the absence of the 15% discount and telling them to cancel the order if they did not intend to honor their promise.

THIRTY-NINE MINUTES LATER, totally ignoring my request, they emailed an "Order Confirmation". I responded by telling them NOT TO SHIP the order if the total remained at $42.89.

On December 6, I received a "Shipping Confirmation". I emailed this company four times trying to cancel this order. They continued to ignore my pleas. Their "Customer" Service is non-existent ... incompetent and dishonest.

Please do not purchase anything from this online retailer.