CB Medical Services and Facilities Aylo Health

Aylo Health review: Deceptive business practices / billing

Cinzia Thomas of US

Dec 12, 2025 8:05 am EST

Featured review

Aylo Health verifies insurance prior to each and every visit. They request a copy of your card and are to run the insurance card for verification. Aylo Health, while they requested the card, they admitted to failing to check status or failing to notify the patient that their insurance was no longer in network. Their practices were not followed and did not submit to the insurance until months later, which they knew would be denied since they were no longer in network. Despite this knowledge, they continued to allow the patient to be seen on 5-6 other occasions without any notification that they were no longer in network. While the insurance provider was the same the plan changed and they noted that they were not the provider listed on the card, but again failed to say anything to the patient. It was not until months later that the patient finally received a bill for all services as no insurance payment and contacted Aylo which they confirmed they were not in network any longer. They allowed over 5-6 visits to occur totaling over $3,000 in medical bills willful and negligently without any notice to the patient for the sole purpose to continue to bill and receive revenue.

Claimed loss: Excessive and outstanding medical bills

Desired outcome: Waiver of bills due to Aylo acknowledging their failure

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50 Kelly Road suite 200, McDonough, Georgia, 30253, United States

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