Axiology Aesthetics Customer Service Contacts
United States - 60614
I had the preliminary discussion for “smartlipo” in Axiology Aesthetics, Schaumburg office on 4/02/2011 and the sales person Christine Walter gave me a quote of $4000.00 to do the procedure. After a week I paid that amount, she gave me an appointment date. She also told me she is going to cash the check only a day before the procedure but she cashed the check next day. Then after two weeks she re-scheduled the appointment for next month. Then again after three weeks when she called to reschedule the appointment, I asked for my money back. After that she never called. When I try to call them they don’t pick the phone and goes to answering machine. I left messages everyday for three weeks but no one replied. Then I went there to see what is going on, I saw the office was still open but the lady said she came from different office, so she will take the message and let Christine know about this. I still did not get a call from them. First of all she was not supposed to cash the check, now I am still waiting for my refund.
TOTAL SCAM!!! DO NOT GO TO THIS PLACE. They were now called Nu U Medspa. I bought a two part Restylane package in December from ANGELA, the slick lying sales person. This girl will look you straight in the eyes and lie to get your money. One treatment was given by Gina, a very friendly nurse. Then it went way down hill after that!! I was told that the second treatment that I bought could be used "anytime" in the next year. In April of 2011, I tried to make an appointment. I have been rescheduled 6 times and they cancel the day of the treatment or the night before, because they didn't get the "shipment". Countless phones calls to the corporate office and still nothing. I went in today in person to speak to Angela face to face, more "I'll call corporate", no appointment, no treatment. This girl gets paid upfront and could not care less if her clients get treatments that they paid for. BEWARE. This company is under investigation by Lisa Madigan, ILLINOIS ATTORNEY GENERAL.
I used to work for this company and let me tell you, it is worse than you all think. Supposedly the "money...