I have purchase a wireless bluetooth single ear mini headset with the order #: [protected] delivered last April 9, 2018. Unfortunately, upon opening it, the headset is broken. I have attached a photos of the actual item upon opening. I would like to request a replacement of the same item without any delivery charge as it is not my fault to have received such condition of the item. I am hoping for your immediate action with this regards. You may contact me on my email address: chay.[protected]@yahoo.com or on my mobile number: [protected]. Thank you.