Avolon Leasing Clients Reviews and Complaints

Latest Reviews and Complaints

Nina1234567 of San Diego, US

Apr 25, 2016 9:28 pm UTC

Avolon Vacation

Company called Ultimate Excursions solicited us for a timeshare presentation with a gift of a "free cruise" . Company providing this "free cruise" is called Avolon or Fun time vacations. They asked us to provide them with a refundable deposit ($180) so they could give us a discounted quote on the cruise. The quote they provided was substantially higher than any of the common traveling websites so we opted out and asked for a refund on our deposit, they refused to give it back. I tried to reason with them saying that the language in our contracts says " Once travel documents are ordered and purchased by Avolon at your request, there cannot be any refunds" Avolon could not provide me with anything proving that they made any purchases on my behalf but would not provide us with a refund. Ultimately they did not honor our contract. Please stay away, they clearly have no ethical standards.

Read full complaint

Hide full review

How responsive is Avolon's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

Keywords

common traveling websites contracts discounted quote ethical standards free cruise purchases refundable deposit timeshare presentation travel documents

Sort by:

Looks like Avolon has no reviews or complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint or review

Write a review Leave a complaint

Subscribe to receive notifications of all new customer feedback

Avolon has received 1 complaints on ComplaintsBoard. The first reported case, Vacation, was published on Apr 25, 2016, and the most recent complaint, Vacation, was posted on Apr 25, 2016.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

👉 Submit a complaint about Avolon

Is Avolon Legit?

Avolon earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Avolon to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Avolon is known for their high standards and safety. If you're thinking about dealing with Avolon, it's wise to check how they handle complaints.

Avolon has claimed the domain name for avolon.aero for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Avolon.aero has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Avolon.aero has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

The Avolon website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

However ComplaintsBoard has detected that:

Avolon protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to Avolon has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Collect Your Trust Badge

Be recognized for outstanding customer service

Avolon Contacts

Avolon phone numbers

+1 (203) 663-5490

Click up if you have successfully reached Avolon by calling +1 (203) 663-5490 phone number 0 0 users reported that they have successfully reached Avolon by calling +1 (203) 663-5490 phone number Click down if you have unsuccessfully reached Avolon by calling +1 (203) 663-5490 phone number 0 0 users reported that they have UNsuccessfully reached Avolon by calling +1 (203) 663-5490 phone number

US

+353 1 231 5800

Click up if you have successfully reached Avolon by calling +353 1 231 5800 phone number 0 0 users reported that they have successfully reached Avolon by calling +353 1 231 5800 phone number Click down if you have unsuccessfully reached Avolon by calling +353 1 231 5800 phone number 0 0 users reported that they have UNsuccessfully reached Avolon by calling +353 1 231 5800 phone number

Ireland

Avolon address

The Oval, Building 1 Shelbourne Road Ballsbridge, Dublin, Ireland

Avolon social media

It looks like we haven't found Avolon's social media accounts :(
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Aug 05, 2026