The complaint has been investigated and
resolved to the customer's satisfactionResolved Avangate.com — They receive payments and no support
resolved to the customer's satisfaction
This so called "company" but looks like a circus,
They received the payments for $19, 99 and then started to ask documents to verify the payment
So i told them to cancel the order, and again they sent me an email asking for documents
So i told them again to cancel the order and refund, and they have sent again a prepacked email asking to verify the order
I finally sent them 10 emails 1 week ago, and they never sent an email with the cancellation and refund confirmation
In addition by the phone they told me "you are a fraudseter, and it is well know that americans are fraudsters, and you want to cancel the order and refund because you are a fraudster, like most of americans"
So i believe they don't like americans (They are in netherlands)
Their email and phone numbers areavangate
I checked with the credit card company and the payments is "cleared" and i checked the status on avangate.com and it's "under evalutation"
Don't buy from this scammers, they will receive your payments, they will send you a prepacked email asking for documents, and if you want to cancel the order and the refund, they will never answer you regarding the refund
They are a ripoff company, very not professional
I will go ahead and contact better busines burea if required
The complaint has been investigated and resolved to the customer's satisfaction.