Menu
Write a review
File a complaint
AutoSlash Profile

AutoSlash

www.autoslash.com

Learn how the rating is calculated

1.0 12 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

AutoSlash Complaints 12

ComplaintsBoard
L
1:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AutoSlash Costco vs AutoSlash: A Comparison for Finding Cheap Rental Cars

My buddy told me to check out AutoSlash to find a cheap ride, so I gave it a shot. I'm in Costco, too, so I compared the two. Turns out, AutoSlash wasn't all it's cracked up to be. I didn't really see any solid deals compared to what Costco was putting out. Plus, Costco just seems to work better overall. AutoSlash is okay, I guess, but Costco has more savings and is just way easier to use. So, if you're in the market for a rental car, my advice is to skip the AutoSlash and go straight to Costco.

Read full review of AutoSlash
Hide full review
ComplaintsBoard
K
11:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AutoSlash Autoslash Review: Deposit Mishap and Lack of Customer Service Leads to Frustration and Refund Dispute

I recently rented a car using Autoslash and had quite the experience. First off, I paid a deposit to Autoslash for the rental in France, with the balance due when I arrived at the rental agency. However, when I got there, the agency had no record of my deposit. I was really frustrated and confused about what to do next.

After a prolonged call to Hertz, I ended up having to pay the full amount for the rental because the deposit hadn't gone through. I was not impressed with Autoslash at all - I mean, if I hadn't been able to pay for the rental in the moment, I would have been left stranded with no car.

Anyway, I contacted Autoslash in the hopes of getting a refund for my deposit, since it clearly hadn't gone through, and I was promised a refund by "Chris" for their mistake. I waited and waited. And waited.

After six weeks, I still hadn't received any money back from Autoslash. In fact, Chris stopped responding to my messages altogether. This was beyond frustrating - I mean, I had paid them and they had messed up, yet they weren't even willing to refund me as they'd promised.

In the end, I had to dispute the charge on my credit card to get my money back. What a hassle and waste of my time! I highly recommend that you avoid Autoslash - it's just not worth the risk of something going wrong and them not being willing to make it right.

Read full review of AutoSlash
Hide full review
ComplaintsBoard
M
10:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AutoSlash AutoSlash Review: Disappointing Prices & Waiting Time for Email

So, me wanted try a lot of car rental sites to find the best deal. Came across AutoSlash, they had good reviews, so me gave them a whirl. Well, after waiting for a whole half hour, the prices they give not so good ya know? Other sites, they give better prices with just one click, no need for all me personal info and waiting for an email. And not just a bit higher prices, but at least $5 or more! Me think this pretty bad, so me not recommend AutoSlash at all. Better off looking somewhere else, mate.

Read full review of AutoSlash
Hide full review

Is AutoSlash Legit?

AutoSlash earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds AutoSlash to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, AutoSlash is known for their high standards and safety. If you're thinking about dealing with AutoSlash, it's wise to check how they handle complaints.

Autoslash.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Autoslash.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

AutoSlash as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

According to our analysis, AutoSlash appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

We looked up AutoSlash and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While AutoSlash has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • AutoSlash protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to AutoSlash. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

AutoSlash AutoSlash Review: Disappointed with the Service and Price Hike

So, I was thrilled to try out this car rental service called AutoSlash. It's supposed to be an awesome website that helps you find the best deals on rental cars, and I couldn't wait to see how it worked.

I booked a car rental two weeks in advance, and everything seemed to be going smoothly. But four days before I was supposed to pick up the car, I got an email from AutoSlash saying that my rental had gone up by over $100. This was a HUGE shock to me, and I was so upset that I almost cancelled the reservation altogether.

However, I decided to give AutoSlash the benefit of the doubt and see if I could find a better deal elsewhere. And guess what? I ended up finding a cheaper rental car on my own! I was so confused - how could the price I found on my own be lower than the one quoted by AutoSlash?

Needless to say, I was extremely disappointed in AutoSlash. I felt like I had wasted my time and money using their service, and I definitely won't be using it again in the future.

Read full review of AutoSlash
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

AutoSlash Autoslash Review: False Price Guarantee and Poor Customer Service Experience

I just had a not-so-great experience using Autoslash to rent a car. I went through the steps and was provided a price of $611.82 - which I was pretty happy with. But when I clicked "Complete Reservation" and got the confirmation email, the price had jumped up to a whopping $2732.42! Holy cow! Of course, I immediately called customer service to try and get this sorted out.

After being on hold for what felt like an eternity (okay, it was actually only 15 minutes), I finally spoke with a really nice woman. But she couldn't cancel my reservation - I had to do that by calling Avis myself. Ugh. So off I went to cancel, which took another hour of my time. And to add insult to injury, they refused to honor the price that they had guaranteed me.

Overall, I wouldn't recommend using Autoslash, especially if you're looking for a quick and painless experience. It's a shame, because their initial price was really competitive. But the whole ordeal left a pretty sour taste in my mouth.

Read full review of AutoSlash
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

AutoSlash AutoSlash Car Rental Review: Great for USA, but Not Recommended for Mexico- Try SIXT for Transparent Pricing

I've been using AutoSlash for renting cars in the USA and I'm very satisfied with the savings they bring. They make renting a car easy and affordable. However, I have to warn you, do not use them for renting cars in Mexico. It can be a bit misleading and you could end up spending way more than you expected.

AutoSlash quote does not include the mandatory liability insurance in their package price in Mexico. They have a disclaimer notification, but it's tucked in very tiny letters and you may miss it. That can be very deceiving. You might end up feeling ripped off and forced to pay five times more for insurance than what you had calculated in the first place when renting a car in Mexico.

If you want transparency and an accurate quote, it's best to go with SIXT. With SIXT, you won't have to worry about hidden fees or costs. They're much more upfront about their prices, so you can get the correct and whole quote, which is a great help in planning your budget.

All in all, AutoSlash rental service is fantastic for rentals in the USA, but you need to be careful when using it for car rentals in Mexico. Therefore, if you're planning a trip to Mexico, it's better to look for other alternatives, such as SIXT, that can provide more accurate and transparent pricing information.

Read full review of AutoSlash
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

AutoSlash AutoSlash Reservation Review: Watch Out for Hidden Fees with Alamo

Just got our reservation for our upcoming trip from AutoSlash and it was a real relief! But when we reviewed it on the Alamo website, we noticed that it didn't cover the $315 Rent Tax Surcharge. We told AutoSlash and they said they were looking into it, but it's still not resolved. Anyone else experiencing the same issue with Alamo and AutoSlash? We're a little worried that this could ruin our trip.

Update: AutoSlash finally fixed the issue and we were able to get our car rental without any additional fees. It was a bit of a hassle, but we're glad it's resolved now. We still recommend using AutoSlash for booking your car rentals because they helped us out when we needed them. Just keep an eye out for any hidden fees and make sure you communicate with them right away if you run into any issues.

Read full review of AutoSlash
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

AutoSlash Autoslash Review: Misleading and Frustrating Experience with Priceline-owned Company

I tell you what, I had a really bad experience with Autoslash. I spent a lot of time this morning trying to book a rental car online and I ended up with nothing to show for it except wasted hours. I used the website to request a quote and they responded really quickly with a great price. I was feeling pretty good about it at that point, but when I clicked through to Priceline to finalize the reservation, I got error message after error message. Every time I tried to use their link to book the car, it just wouldn't work. And the most frustrating part was that they had a link to a more expensive rental in the same city and on the same date - what a ripoff!

After doing some research, I found out that Autoslash is actually owned by Priceline. That explained why they were pushing me toward their more expensive options. And that's not cool - it's totally misleading and unfair. I thought Autoslash was supposed to be a company that helped people find the best deals on rental cars, but now I'm not so sure.

Overall, I wouldn't recommend using Autoslash. They may be quick to respond with a quote, but if you can't actually book the car, what's the point? And the fact that they're owned by Priceline just adds another layer of sketchiness to the whole situation. Save yourself the time and frustration and look elsewhere for your car rental needs.

Read full review of AutoSlash
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

AutoSlash AutoSlash Review: Stressful Experience with Their Services

I gotta say, my experience with AutoSlash was not all sunshine and rainbows. I'm not one to trust those big booking websites, so I thought I'd give AutoSlash a try. I mean, they claim to save you money on rental cars and who doesn't love that?

But man, was I in for a bumpy ride. The email links they sent me to Priceline didn't work. I kept getting hit with error messages that said my request couldn't be completed. What a pain in the butt! And even when I tried to browse all the available vehicles, I was met with disappointment. Apparently, the car I wanted had a higher price tag now. Ugh.

I thought I'd try and contact AutoSlash about my issues, but that was a nightmare too. When I submitted my message on their website, it froze up and didn't even send it through. Seriously?!

At the end of the day, I don't know if I'd use AutoSlash again. Sure, it might save you some money, but the whole process was just too stressful for me. I'll stick to good ol' fashioned car rental offices from now on.

Read full review of AutoSlash
Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

AutoSlash AutoSlash Failed Me: False Advertising and Unreliable Pricing

You won't believe the trouble I had with AutoSlash. I went through them to book a rental car from Hertz through Priceline. I thought I scored a great bargain with a total price of $475.63, but then I signed up for their price watch system. Big mistake! They sent me an email offering a better deal for $690. What the heck am I supposed to do with that?

I sent them an email asking why my original price wasn't the best deal, and they told me the car I rented actually cost $979.82. I couldn't believe it! I checked with Hertz, and sure enough, the rental really was priced at that amount with the same confirmation number. When I brought up my $475 confirmation, they said it wasn't their problem, and I should call Priceline.

Talking to Priceline was a real nightmare too. They fed me some line about higher taxes at the time when I booked the car and basically told me to deal with it. What a frustrating experience!

I definitely won't be recommending AutoSlash to anyone, that's for sure. It's not right to give people false hope with deals that don't actually exist. If they can't offer reliable pricing, what else can they help with? Not worth the headache.

Read full review of AutoSlash
Hide full review
ComplaintsBoard
M
6:53 am EST

AutoSlash No more

I used to use only this car rental service while visiting New York City. Seemed very cheap to me in comparison to other similar companies.
However, I don't know what happened, but last time when I was in NYC they almost ruined my budget. So extremely expensive. Plus, when I was giving it back, they blamed me for scratches they found on a car surface. What?
My bad, I haven't taken photos before leaving, but I thought there would be no problems with them as it used to be before, so didn't expect for anything bad to happen. Well, now I know that I am done with this service and have to look for another appropriate one.

Read full review of AutoSlash and 1 comment
Hide full review
1 comment
Add a comment
A
A
AutoSlash Chris
US
Send a message
Dec 14, 2017 8:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi Melody,
Thanks for your comment, but I'm a little confused. AutoSlash isn't a car rental company--we're a discount-finding service that helps find lower rates with the big, major rental companies (i.e. Avis, Enterprise, Hertz, etc.). AutoSlash doesn't own any cars or rent cars itself or set the rates (only help find discounts to bring the rates down from what you see on other websites), so I can't quite understand how AutoSlash could have negatively affected your budget or charged you for scratches on a car.
If that happened to you on a car you rented in NYC, you would definitely want to file a complaint with the company you rented the car from, which would be like Avis or Dollar or Alamo or Budget or someone, not AutoSlash.
Also, I looked in our system and didn't see any inquiries or contacts at all from anyone named Melody Joyce--are you sure you're filing a complaint with the correct company here on Complaints Board? If you did reserve through us and would like us to help, please definitely send us an email and we'll be glad to help you out. If you didn't reserve through AutoSlash and instead had an issue with another rental company, I'd be very appreciative if you could revise the complaint so it doesn't give anyone the wrong impression. Thanks!

ComplaintsBoard
R
6:08 am EDT

AutoSlash They told me one price, but asked to pay higher price for the same services

Awful company. I have contacted the rep from www.autoslash.com. We spoke and I finally decided to rent a car through them, but the rep told me that the price was about $300 per 3 days. It was ok for me, but after I agreed, they cancelled the deal and no one told me about it. And made another deal, but the price was much higher. Be careful, because they do everything in order not to return money.

Read full review of AutoSlash
Hide full review

Overview of AutoSlash complaint handling

AutoSlash reviews first appeared on Complaints Board on Sep 17, 2015. The latest review Costco vs AutoSlash: A Comparison for Finding Cheap Rental Cars was posted on Jun 5, 2023. AutoSlash has an average consumer rating of 1 stars from 12 reviews. AutoSlash has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. AutoSlash Contacts

  2. AutoSlash emails
  3. AutoSlash address
    370 Old Country Road, Suite C21, Garden City, New York, 11530, United States
  4. AutoSlash social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
  6. View all AutoSlash contacts
AutoSlash Category
AutoSlash is ranked 5 among 11 companies in the Car Rental and Taxi Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.