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Autonationpurchase 2010 rx 350 lexus from autonation honda valencia dealership.

1
T Aug 17, 2018

I purchased a pre-own 2010 RX 350 Lexus from the AutoNation Honda Dealership in Valencia on Wed (08/08/18), with the window sticker miles on the car was @ 86, 869 & window sticker price was @ $14, 351, not including taxes, license & other buying fees. I paid full price via personal check, as recommend by the Finance Director Alex Gonzales. The reason on why I chose the dealership, was the AutoNation indicating the these vehicles are pre-inspected & the process of buying a car is hassle free. There were a couple of issues with the car, so it could not take it home on the same date of purchase. The AC was not working and in a report from the Key Lexus in Valencia, it said that the car had an electrical issue, so I asked that these two things be fixed. The sales rep (Tristen) told me that they would take the car to the AutoNaion Cerritos Dealership to be fixed. I also asked Mr, Gonzales if these two issues would be fixed & he said "Yes" & I would get copy of receipts of repairs. On Friday (08/10/18) I was informed by the sales rep that the car had an electrical issue & it could not be sold me. I contacted the sales manager Carols Cortez to have the general manager contact me. They said on Mon (08/13), he would contact me. On Monday I spoke to a Mr. John Kuechen, about the issue & he agreed-ed to assign to a seasoned manager & to get me a comparable vehicle, so I agreed. My check cleared on Sat (08/11/18). I was assigned to a Mr. Saher Mohamed to try to find a similar match to the car I had bough-ten. He came back with a car a year and low miles, but different color the color scheme (Black exterior & interior) that was my ideal color scheme in this model. I said no. Then he came back with a similar color scheme, but it had 6, 110 more miles & he said they would discount a $101 dollars for the $6K more in miles & I said no. I asked for a refund, which the sales manager Mr. Mohamed said he would request. The finance director Alex Gonzales contacted me yesterday (08/16/18) & requested a copy of clear check be emailed to him, which I did. He said a refund check would be cut yesterday & the refund amount would be sent by noon today (08/17/18). I did not receive the monies today, I emailed him & left a message on his office voicemail & no response from Mr. Gonzales. I also see the car I purchased on several websites being advertised for sale again & listed as a new listing. I believe this would be classified as Fraud. I have printed & saved images of the car being solicited for sale on this internet sites. HEPL!!!HELP!!! HELP!!!

purchase 2010 rx 350 lexus from autonation honda valencia dealership.
purchase 2010 rx 350 lexus from autonation honda valencia dealership.
purchase 2010 rx 350 lexus from autonation honda valencia dealership.

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