The complaint has been investigated and
resolved to the customer's satisfaction
Auto One WarrantyScam and cheating


In October 2008 I purchased an auto one warranty. Within 12 hours I called to cancel and was told I needed to do this by mail, which I did. I was then told I had to wait 10 to 12 weeks for a refund.

In Dec. 2008 I was given a date of Jan. 5, 2009 that I would receive my refund. I was then given a date of Feb. 10, 2009. I am given new dates each time I call but never given a refund. I'm told that they are backlogged for refunds, yet they seem to have enough time to input the next expected refund dates.

I've also been told that the refund department is having phone problems and I can leave a message. After stating that I've been calling for a month 'Christine' tells me she will print my info and put it on Justin's desk.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.