AtivaHorrible shredder

This review was posted by
a verified customer
Verified customer

I bought an ativa from office depot too that has quit after just 9 months!! I oiled it every month and routinely cleaned out paper from the sides of the grinders where things were apt to get caught and still it broke! In response to people who have posted comments like "buy the warranty that's what its for" i disagree. The rules should be on the store to not sell such crap that breaks down.


  • Ab
    abstewart Sep 04, 2015

    My Ativa LD100 will not stop running. After paper/sheet feed is empty the motor continues to run. Have to slide master switch to 'off' position.

    1 Votes
  • Gu
    Gustavo C Sep 22, 2011

    Ativa shredder LD100 is a garbage. Dont buy this product and is practicly not supported. The excuse they will provide you that is your fault because you didn't lubricate the equipment. I was supprice about the office depot garbage businness. I used this equipment for personal use betwwen 15 to 20 invoices per week and only worked 6 month.

    0 Votes
  • Ms
    MsPlg Mar 13, 2009

    Have an Ativa DQ120D. It's crap and I only use it for residential shredding of personal information that I don't want in the trash. It gathers paper in the top of the shredder and I have to dig it out constantly. The two shredding lines in the middle of the machine were damaged due to this problem and now they only mash the paper, don't shred it. It's horrible. I oiled it and cleaned it and followed all of the directions for maintenance and I NEVER put more than about 5 sheets of paper in it. DON'T BUY THEIR PRODUCTS! HORRIBLE!!

    0 Votes
  • Ro
    Rob Feb 20, 2009

    I have the same problem with my Ativa SX180Du shredder. The plastic gear has several teeth striped out. It seems that there is no replacement. It would seem reasonable for Office Depot/Ativa to offer a replacement at the very least to electronics repairs shops so as to be able to repair the machines. Considering the price I paid and the fact that the product was not ussed all that much I am to say the least most unsatisfied. I will be taking my business to Staples or Office Max.

    0 Votes
  • Jo
    joseph Feb 19, 2009

    I purchase a ativa 16 gb storage device from office depot it did not work at all from the start. i can only exchange and the second time it work once this poduct need to be recalled. and ativa need to be check

    1 Votes
  • Ja
    jaime Feb 04, 2009

    I have the exact same thing on my shredder. The Plastic gear (the main one) is stripped. Jaime

    1 Votes
  • Al
    Alex Jan 16, 2009

    One year old Ativa DX180d shredder from Office Depot, a heavy duty model, failed after relatively light use. The motor could be heard running but the gears would not engage. Turned out one out of 5 gears was plastic and was stripped, the rest were made of out of hard metal. Looks like something that was designed to fail. Called the company and was told that no replacement parts were available for any of their shredders. Looked online where a lot of people are having similar issues. Interesting. Looks like a scam.

    0 Votes
  • Valerie Aug 07, 2008

    I got a defective Ativa digital picture frame with remote from Office Depot for Christmas. I tried numerous times to exchange it at Office Depot, but they never had any. I called Ativa's customer service number since their website doesn't even list picture frames, and was told by Cynthia there that there is no warranty on this product. She said either exchange it or get a refund from Office Depot. They can't do anything about it!!! No customer service there or standing behind their products!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.