Menu
Write a review
File a complaint
Asurion

Asurion review: Purposefully will deny claim at every corner

M
Author of the review
1:52 pm UTC
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased 3 year insurance on a kitchen appliance. I went to the Amazon order and was taken to Asurion portal and filled each line and provided requested receipts. I received email saying the information was incomplete and then received an email that said rejected my claim. I called 3 different 800 numbers and was on a call for 30 minutes. They opened a new case and said "congratulations" i have been approved to receive an Amazon gift card. The link to the Amazon gift card didn't work.

View 0 more photos
0 comments
Add a comment

More Asurion reviews & complaints

Asurion - they said that I never returned the damaged phone 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Asurion - failure to provide refund/fraudulent business practice 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Asurion - scam and cheating 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Asurion - galaxy tab a, model number sm-t550
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Asurion - rip off 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Asurion reviews and complaints
  1. Asurion Contacts

  2. Asurion phone numbers
    Click up if you have successfully reached Asurion by calling +1 (615) 837-3000 phone number 17 17 users reported that they have successfully reached Asurion by calling +1 (615) 837-3000 phone number Click down if you have unsuccessfully reached Asurion by calling +1 (615) 837-3000 phone number 9 9 users reported that they have UNsuccessfully reached Asurion by calling +1 (615) 837-3000 phone number
    Click up if you have successfully reached Asurion by calling +1 (866) 760-9079 phone number 0 0 users reported that they have successfully reached Asurion by calling +1 (866) 760-9079 phone number Click down if you have unsuccessfully reached Asurion by calling +1 (866) 760-9079 phone number 1 1 users reported that they have UNsuccessfully reached Asurion by calling +1 (866) 760-9079 phone number
    Click up if you have successfully reached Asurion by calling +1 (877) 760-9079 phone number 0 0 users reported that they have successfully reached Asurion by calling +1 (877) 760-9079 phone number Click down if you have unsuccessfully reached Asurion by calling +1 (877) 760-9079 phone number 0 0 users reported that they have UNsuccessfully reached Asurion by calling +1 (877) 760-9079 phone number
    Click up if you have successfully reached Asurion by calling +1 (757) 817-3101 phone number 0 0 users reported that they have successfully reached Asurion by calling +1 (757) 817-3101 phone number Click down if you have unsuccessfully reached Asurion by calling +1 (757) 817-3101 phone number 0 0 users reported that they have UNsuccessfully reached Asurion by calling +1 (757) 817-3101 phone number
    Click up if you have successfully reached Asurion by calling +1 (615) 837-7283 phone number 0 0 users reported that they have successfully reached Asurion by calling +1 (615) 837-7283 phone number Click down if you have unsuccessfully reached Asurion by calling +1 (615) 837-7283 phone number 0 0 users reported that they have UNsuccessfully reached Asurion by calling +1 (615) 837-7283 phone number
    Director Of Marketing Communications
    More phone numbers
  3. Asurion emails
  4. Asurion address
    648 Grassmere Park Ste 300, Nashville, Tennessee, 37211-3667, United States
  5. Asurion social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 27, 2026
  7. View all Asurion contacts

Most discussed Asurion complaints

poor service!
1
(opinions to this review)