Asurion review: Purposefully will deny claim at every corner

I purchased 3 year insurance on a kitchen appliance. I went to the Amazon order and was taken to Asurion portal and filled each line and provided requested receipts. I received email saying the information was incomplete and then received an email that said rejected my claim. I called 3 different 800 numbers and was on a call for 30 minutes. They opened a new case and said "congratulations" i have been approved to receive an Amazon gift card. The link to the Amazon gift card didn't work.

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