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1.1 60 Reviews

Artfire.com Complaints Summary

2 Resolved
58 Unresolved
Our verdict: If considering services from Artfire.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Artfire.com reviews & complaints 60

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Newest Artfire.com reviews & complaints

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1:47 pm EDT

Artfire.com Little Green Deep Cleaner, Multi-Purpose, Compact 1400B

Little Green Deep Cleaner, Multi-Purpose, Compact 1400B
1 ordered / $55.99 ea USD

Subtotal:$55.99
Shipping:$0.00
Tax:$0.00
Discounts:$0.00
Order Total:$55.99

Order# 2678671
gaylauramc on 06/28 2021

I placed this order a few days ago and did not get any tracking information. I sent a email to the seller and have not heard back.

"Hi there, my name is Alondra. I ordered a Little Green Deep Cleaner, Multi Purpose Compact 1400B from you back on the 27th of June. I was wondering when it would be shipping & if I can get updated shipping information for this order.
( Order #2678671 Confirmed)
Thanks,
Alondra "

Desired outcome: refund me

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6:39 pm EDT
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Artfire.com Epson EcoTank ET-2720 Wireless All-in-One Color Supertank Printer

I ordered a printer from a company called the TAshop on ArtFire on 6-14-21. I paid 99.99 through PayPal. I received a confirmation email on my order. Then I received an email with a completely different contact email ([protected]@outlook.com) on it then the contact email address for TAshop ([protected]@gmail.com) that said it shipped. The tracking number stated that the label was printed. It sat that way. I contacted both emails and got no response at all. I contacted ArtFire and they said that they would contact the seller. My item shipped and I received it today. However, I received a pack of 10 masks and not my printer. I contacted PayPal right away and they opened a dispute. The refunded my money. I honestly wanted my printer though. It is for my new business. People need to know about these scammers.

Desired outcome: For the company to be punished for scamming people!

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10:50 am EDT

Artfire.com Item

I am a single mother with 2 kids barely making ends meet. I bought a nursery chair for $100 from this seller. Said 7-15days it's been over 15 days. Now his shop is no longer there.. I sent money through PayPal but that's no longer valid. I would like a refund directed to my bank account or a paper check. Contact me at [protected]@gmail.com
Please help me I want my money back some way.

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10:22 am EDT

Artfire.com No refund and their customer service can do nothing

I placed an order with one of their sellers and when he didn't ship and no response. I even can not cancel the order because there is not this option in their website.

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11:08 am EDT
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Artfire.com Nike dunk sb grateful dead pink

I ordered 2 pairs of Nike grateful dead SB dunks (5NN44696UH88135450) in the amount of 272.60, sizes 8.5 and 9. They were only wrapped in plastic and the Nike boxes were damaged beyond recognition. I think this is extremely unprofessional, I do not understand how or why they would want to destroy their image or a decent product like that just to save a few dollars on shipping' I for one wish to appear professional . so if they cannot provide these boxes . then and only then I would want a complete refund

Desired outcome: I want 2 replacement Nike boxes in good condition sizes 8.5 and 9way. ow to send a picture but if it comes to that I will find someone who can, and then and only then I would want a full refund. ,

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5:03 pm EDT
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Artfire.com 125 ft. Aquawinder Auto Rewind Hose Reel

Transaction Id 91E53237BF799563K
Order 2523986
Payment of $70.58 was deducted from my account on 05/21/21. It said it was posted of USD to Ma Auto Parts Business Department. I have not received the product or notice that it was being shipped. Email with order ID 2523986 was from AngelFetish. I tried emailing AngelFetish at [protected]@gmail.com. It does not exist. AngelFetish does not exist. I emailed [protected]@163.com, which was with the payment to Ma Auto Parts, but have not received a response.

Desired outcome: I would like my money refunded

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6:13 pm EDT

Artfire.com Tent

I ordered a tent on artfire.com through novco got a receipt for the order I couldn't ever get a hold of anybody not it wasn't shipped no refund no way to talk to anybody
About a week later I see NOVCO is no longer on artfire

Desired outcome: Money back

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7:54 am EDT

Artfire.com Paid for item/it never shipped/now seller is not on site

I placed an order for the printer in the attachment on 5/21/2021. My payment of 100.98 has cleared my CC account. I emailed the seller on 5/24/21 but have not received a response and when I search the seller on ArtFire.com the seller is no longer there. The confirmation email states I'll receive an an email when my item ships. I also have not received that email. I've paid for an item that seems to be untraceable.

Desired outcome: Full refund

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2:07 pm EDT

Artfire.com Legend Blue Jordan 11 low sneakers size 8us mens

My name is Jordan Hart and I live at 165 Spivey Ridge Circle Jonesboro, GA 30236. I ordered a pair of low top legend blue Jordan 11's in a US men size 8 from a seller by the name of Lovelesss, for 169.00 USD. My order # is 2504603. I have contacted her directly to convey that they were supposed to be a gift and are no longer needed because the recipient already bought them from another store. I want and need my order to be canceled, and money refunded. My email is [protected]@gmail.com. Please help me get my money back. The order was placed on 5/7/2021 just after 10am. Being that this was earlier today, its unlikely that they have been shipped already. Please cancel this transaction to the best of your ability. Thank you

Desired outcome: Total refund

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3:29 pm EDT

Artfire.com Order Never Received

I place order #2399850 on 1-31-21 in the amount of $332.28 through ArtFire.

The items were to be beads from Beads and Botanicals.

I have not received my order or any acknowledgment that the order is in process. I have tried calling ArtFire's 800 number several times but a recorded message always says their representatives are unavailable. I also tried to contact Beads and Botanicals via email but received no answer from them either.

Desired outcome: Either send my order or refund the $332.28

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the king of pop
BRONX, US
Apr 13, 2021 4:29 pm EDT

I ordered a pair of Air Jordan1 louis Vuitton on march 23/ 2021.
order was confirmed they my money and they stopped emailing from 4/3/21 i sent them many emails no response

my order # is 2454565

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2:40 am EDT

Artfire.com Ph#

I'm trying to get a hold of someone at artfair. The phone number on the website is for a bakery? I need to talk to someone about my order.. please call me at [protected]...

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10:18 am EDT
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Artfire.com Order never received - merchant would not refund

ORDER #2200718
I ordered aloe vera seeds through artfire.com and received notice they were shipped. I sent a number of emails to them through the order confirmation and then directly to Artfire.com stating I did not receive the product and asked for a refund. I provided my order number and details of the purchase, forwarded the email from their "seller" confirming the purchase. Artfire can easily confirm nothing was ever mailed by their seller.

Small amount of money, but merchant would not refund or stand behind their orders. All they did was copy me on a message they sent to their supplier that said I reported a "delayed delivery" and another email Artfire sent me said they will not contact the seller on my behalf (wth) and I can contact my bank to dispute.

I could have filed a dispute with my bank, yes, but why should my bank write off a small dollar charge when the seller has my money and the merchant profited from the sale?! It's the principle of the matter...if they are ripping me off, they are ripping other people off too

Company does not stand behind orders/sellers...I do not recommend doing business with them.

I also filed complaints with FTC and BBB.

www.artfire.com

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4:34 pm EDT
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Artfire.com Gold's gym

I ordered a Gold's Home Gym on Artfire from one of their "stores", kakashopsale, which is nothing but a front for a bunch of thieves and liars. I paid $141.00 and was supposed to get free shipping but all I got was silence or excuses so i had to file a complaint with Paypal, the BBB and my credit card company. Kakashopsale tried to scam Paypal with a phony invoice claiming that they shipped the gym that weighed 90+ lbs via the USPS in a package that weighed 6.4 lbs! They could not or would not provide an invoice or any follow up paperwork which proved to me that they are just a bunch of thieves! I got my money back but I had to work for it.
Kakashopsale has since moved to another online store front, ecrater.com, so avoid these A$$holes at all cost!

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10:44 am EST

Artfire.com my account

I never deal with such bad company, send several emails about close my account three months ago and I still waiting for a reply. I think it is not their interest to close any account. They have such a bed platform that no matter how much you pay to advertise your item nothing gets sold.
There is no customer service at all that's another plus.
If you want to open an online store search it up first very good online.

Anthony

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Viola Stinson
, US
Apr 27, 2022 10:15 am EDT

Everything that I've ordered from art fire I've received I never been disappointed and since I had never ordered from the website before I just ordered one size bigger that way I knew I was getting the right size so I really don't have any complaints about them because I've got NFL jersey that I've ever ordered for myself or my family members or a friend

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10:21 am EST

Artfire.com custom jersey college football

Ordered from Fashion Start Booth Mans name ( owner I guess) Nguyen Van Doan
Email is fashionshopstar86@gmail
URL is Fashionstarbooth.artfire.com
order number is #2051168
ordered on 11/27/19
Date today is 1/6/20
UGA mens Jersey
Have not recieved it as of today. No way to contact accept email guess Ill have to sick paypal on the man.
Not using this ARTFIRE place again

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3:33 am EST
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Artfire.com white and red jersey ronnie lott & black and red jersey

I have not recievied my merchandise I have ordered before Christmas. I purchased 2 Ronnie Lott jerseys, 1red &black/1red&white from FANATACS99 &artfire.com I am very unhappy because my husband did get a gift on Cristmas, although he went out & got gifts for our children and me. He looked so hurt when he noticed no gift for Papa.Please send my merchadise I purchased.Order#2085842/Order#2085838

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11:29 am EDT

Artfire.com jalen hurts jersey

Its been a week and I still don not have tracking in and have emailed them twice.

Here is the tracking number for your order #2025749. It may take upto 48 hours for tracking information to be available.

LS117040559CN

You may contact the seller here: SportJerseyDG10

Your order will arrive to your door shortly!

noop
Payment details
For your purchase on October 20, 2019

Details

Men's Jalen Hurts 2 Alabama Crimson Tide Football White Jersey (Size: L)

$38.99 USD

Subtotal

$38.99 USD

Total

$38.99 USD

The transaction will appear on your statement as PayPal * PAYPAL *DANGNGOCGIA

Ship to

Darry Voss

18 Windermere Dr
Moorestown, NJ 08057
United States

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7:23 pm EDT

Artfire.com product not received

On 9/26/2019 I placed an order for address labels. On 9/27/2019 the funds $25.76 were taken out of my account.Since then I have been unable to reach any one about the were abouts of my Lables. The Phone number listed is for Maker House Kitchers not ArtFire. All e-mails come back as bogas address. I am a Senior on a fixed income and can not afford to be scamed.

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Boyce Phyllis
, US
Oct 19, 2019 6:18 am EDT

Yes the number is to order food

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12:44 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Artfire.com - custom jerseys

EVIEWSQ&AAsk QuestionWrite a Review DID YOU FIND THIS PAGE USEFUL? tommys155 Tommy S. 1 review 9/24/19 Dont use any of these sellers! Artfire, Fansheaven, Epic, Edgesports! I purchased a jersey for my son, from "Edgesports" which obviously was passed over to "Epic"??, that hasn't arrived now almost three weeks later and no response as to its location. You...

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11:51 pm EDT
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Artfire.com trying to end artfire account

We are a very successful seller on Etsy. We decided to open an Artfire site. What a disaster. We can't get them to stop charging us for a site we closed six months ago. They never respond to emails, except with automatic replies. We just noticed another charge, even though we canceled, closed and asked them to stop billing us six months ago. I will be contacting our CC tomorrow, with all of the documentation. No legitimate site would put sellers through this. If you are an artist or artisan, AVOID ARTFIRE!

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lc2326
Mableton, US
Oct 30, 2020 8:14 pm EDT
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I just filed a complaint with the Better Business Bureau hopefully that will help.

L
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lc2326
Mableton, US
Oct 30, 2020 4:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am having this SAME PROBLEM. This sight is such a scam... good luck!

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Phone number

+1 (877) 688-2323

Website

www.artfire.com

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