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Arm & Hammer / Church & Dwight Co.

Arm & Hammer / Church & Dwight Co. review: Burned my mouth 98

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1:57 pm EST
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Arm and Hammer Peroxi-Care... my mouth and lips starting getting numb after a couple of days of using this product. It got so bad I could not taste anything anymore and I can only describe the inside of my mouth as 2nd degree burns on all surfaces. I have used Arm and Hammer toothpaste in the past with no problem. This new stuff is total crap. Luckily my taste came back after about a week of discontinued use or there would be a huge lawsuit! Many other complaints can be found online.

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Tonya Alexander
, US
Nov 08, 2017 2:08 pm EST

Oh my gosh I thought it was just me. I started getting sores in the cracks of my lips. My mouth always feels dry toward the front of it. My lips as so numb that I'm unable to pucker and blow a kiss.

What should I do? I tried the peroxide version and the plain version and exact same results!

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Flor11111
, US
Nov 02, 2017 5:31 pm EDT

Same here. I used it from Friday evening to this morning, Thurs 11/2. I thought I had some sort of illness where my lips became dry and chapped and red on the inside. Also, I noticed that my gums got irritated, my throat dry and a smooth feeling on the roof of my mouth. Also, I felt my teeth tingling. Oh my goodness, I started to get depressed because I thought something is wrong with me. My husband and I decided that I should stop the toothpaste to see. Lo and behold I got itchy later on today and verified this mess on google. I will not touch this toothpaste again. This is shameful!

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Jen
, US
Oct 28, 2017 1:54 pm EDT

Arm and Hammer screwed up when they discontinued Mentadent toothpaste! I called the company to complain and they said it was a marketing decision. My response was that it was the worst marketing decision they could have ever made! I had used Mentadent since it came out because other toothpastes would leave a slimy film on my lips. Long story short, the company sent me a coupon to try Peroxicare toothpaste or another toothpaste with whitening properties. I’ve tried all A&H toothpastes and I HATE THEM! Each one has burned and irritated my mouth, tongue, gums and lips. I’ve also tried other brands with peroxide and baking soda...same effects! PLEASE BRING MENTADENT BACK, ARM & HAMMER!

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Josie Peña Lujan
, US
Sep 21, 2017 6:22 am EDT

I have the same complaint after having several episodes of major lip swelling and after reading all these complaints it's the A&H Peroxi-Care toothpaste! I couldn't figure out what was causing the swelling but I used the Peroxi-Care last night and woke up in the middle of the night with major swelling. My tongue is also swollen and like others that have complained I can't believe there're still selling this stuff! I have taken pictures of the last major swelling and showed friends and their reaction was "looks like you had botox done". Yes, that bad! If there's a pending or current lawsuit count me in. I have had to stay home from work several days because of the swelling and pain this is causing not to mention the after affect of major chapped lips after swelling goes down, not fun at all! This toothpaste should be banned!

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Kathryn Robertson
, US
Sep 19, 2017 1:47 pm EDT

UPDATE ON MY PREVIOUS COMMENT:
I am still having after effects from the Peroxi-Care. Just went to the Dr yesterday due to the salivary gland remaining enlarged and irritated. Was given a steroid cream to use. Will have to see an ENT if not cleared up in 30 days. Seriously, this toothpaste was bad, bad news for me.

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CKathG
, US
Sep 19, 2017 12:35 pm EDT
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I used A&H Sensitive Orajel Whitening twice, and it caused my tongue, inside of my mouth & lips to feel burned. My tongue & below my tongue were red & inflamed. Once I stopped using it, the symptoms disappeared, but it took a couple days. I trust A&H, but this one toothpaste did a number on me. It's now in the trash.

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kate54
, US
Jul 20, 2017 11:15 am EDT
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I have been using this product for over a year but in the last month, I started to suffer the exact same symptoms as others have mentioned! I thought I was going nuts. Gum/lip irritation, tongue losing the ability to taste as well, chin numb, chapped lips, cracks in the edges... the works! No idea why it took a year to develop my issues, but I have gone back to Crest..very plain basic toothpaste for the last week and ALL of the issues are either on the mend or gone. ALL of them. Something is definitely not right with this toothpaste.

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Kimlynn2019
, US
Dec 09, 2019 5:53 pm EST
Replying to comment of kate54

I have the same story. I have been using this for about a year as well with no issues. Just within the last month all the same symptoms have started with me. The cracks / burns on sides my lips are the worst. I honestly LOVED this toothpaste. I didn't want to believe this was the cause.

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Sherece Richards
, US
Apr 19, 2017 6:33 pm EDT

Same reaction as mentioned above by everyone. Chapped swollen lips, dry mouth etc.. I'm a college student, used it on spring break on my visit the Caribbean. Big mistake, my lips are suffering, at first I thought it was the salt water.. but after getting back I realized it kept happening and getting worse. I stopped and a day later chapped lips are healing, swelling is going down and my moth isn't as dry. Thanks Arm and Hammer, for making me realize not all toothpaste is for me. In my opinion it's too harsh for a toothpaste.

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nazcar
, US
Apr 07, 2017 3:32 pm EDT

I have been using Arm and Hammer toothpaste with peroxide and baking soda and seem to be progressively losing my tastebuds. I have stopped using it at this point but will retain my tube of toothpaste pending legal review.
Tim
Florida

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Becky Bobbitt
, US
Mar 28, 2017 6:37 pm EDT
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I have had the same terrible reaction from using the Arm & Hammer toothpaste with peroxide and baking soda for extreme whitening. My whole mouth is on fire, inside and out and it feels like needles in my mouth. I can't eat or drink anything that is even remotely hot.
When I look at the dates of the other complaints, I can see that this has been going on for years! How can they be continuing to sell this product? Maybe we should all be part of a class action lawsuit and get this product off the shelves forever!
Becky
Pekin, IL

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Estresso
, US
Jan 10, 2017 2:27 pm EST

Last year during this time I started get cracks on the sides of my lips and I bought aquaphor and heavily moisturized my lips because I thought it was because of the cold weather. It went on for months maybe 2-3 months even when I went on vacation the LA my lips were still cracked in the warm weather. Until recently I started a fresh tube of Arm & Hammer baking soda & peroxide, that I realized this might be the cause of the problem. I see that other people are having the same effects as me!

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Aqueya Cross
, US
Jan 08, 2017 6:59 am EST

I've experienced the same thing, cracks on side of my mouth. As well as extra dry and chapped lips. I know it's the arm and hammer toothpaste. It happened on three different occasions after using that toothpaste, years apart.

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Brenda Breedlove
, US
Dec 19, 2016 9:48 pm EST

I had the same problems with painful gums/mouth. I didn't know what it was but I feel that it is my Arm and Hammer baking soda/peroxide toothpaste! I don't even like to eat everything due to everything stick to my gums. It's like my mouth is without salvia and my mouth is constantly burning. I just hope I can enjoy Christmas food this year! I plan on throwing it away! This is the second time I tried using this toothpaste I I had a problem about 2 to 3 months ago and change a lot of things trying to figure out my problem. I change so much I didn't realize that it was my tooth paste until I tried Arm and Hammer again and within 4 days my mouth was on fire as well as being so very dry!

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Aleggra
, US
Oct 15, 2016 11:05 pm EDT

I thought I was having a food reaction when my lips began burning and swelling. But it happened again after using Arm and Hammer Peroxicare toothpaste just once. My lips began itching and tingling after brushing my teeth. I looked in the mirror and my bottom lip was red, swollen and cracked. Plus they were dried out. I immediately put olive oil on them but it didn't help. This toothpaste is like acid. I've used the regular Arm and Hammer baking soda toothpaste without peroxide without problems. There needs to be a warning. I thought peroxide was good for the gums. Arm and Hammer must be adding a very abrasive mixture to its Peroxicare toothpaste.

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Ginger Ramzihc
, US
Aug 06, 2016 7:12 am EDT

I began using Arm and Hammer Peroxicare after I stopped for about 3 months. The reason I stopped was because I thought it was the cause for cracks in the corners of my mouth and irritation in my mouth. All was well, then I decided to "experiment" and use it again to see if the same thing would happen. Well, I can say that as I write this, my mouth has cracks where my top and bottom lips meet and the inside is sore and tender.
This really needs to be taken off store shelves. Obviously, a LOT of people are having the same reaction to it so something is wrong.

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S2016-rev
, US
Jan 29, 2016 10:33 pm EST

oops... "would NOT categorize it a burn. However..." Apologies

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S2016
, US
Jan 24, 2016 11:48 pm EST

I've used the A&H Perioxicare before and yes, it's a bit strong. But I would categorize the effect as a burn. HOWEVER, when I used their Sensitive -- from the makers of Orajel toothpaste, that's when my burn occurred. First I thought it was a saliva issue... and stopped using it after the first 2 times figuring it would go away after 10 minutes, just like the Perioxicare does. However, strangely, it was only inside my lower lip from the tissue at the top down to the 'crevice' that attaches at the bottom of my gums/jawbone. Nowhere else. Took me more time to realize that this is an actual burn! OMG. Moreover I see on the box it says, in TINY TYPE ON THE BACK "do not use longer than 4 weeks." Really?! That's a significant warning. I am contacting the company and the FDA as well.

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Ams mom
, US
Nov 17, 2015 2:28 pm EST
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I so agree with all these symptoms! I had a swollen tongue as well as peeling blisters on my gums! The pain was so intense that I felt as if my gums were severely burnt! The pain was excruciating ! I finally figured out that it was the Arm & Hammer peroxicare! Ban this stuff! My tastebuds and mouth are still recovering after a week of cessation :0

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Jlou
, US
Aug 11, 2015 7:47 am EDT
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Add me to the list of vvictims! This is the second time I have tried the Periox-Care and the second time I have had a reaction to it after using it only two nights in a row. I woke up this morning with dry, cracked, and swollen lips. The roof of my mouth is also irritated. Will not EVER try this paste again.

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Terry327
Alexandria, US
Jul 04, 2015 12:16 pm EDT

I developed a red rash/irritation under my lower lip. I went to two different physicians and was prescribed ointments to help. One physician said it liked like a chemical burn. The ointments didn't help so I discontinued use after a month . One of the physicians thought it may be peri-oral dermatitis. Because I typically get toothpaste under my lip when brushing in an area similar to the discoloration, I decided to change my brand of toothpaste from arm and hammer toothpaste for healthy gums to Sensydyne. I'm happy to report that after a week, the area is much improved. Who thought toothpaste could be the culprit?

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LilBear
St Petersburg, US
Jun 06, 2015 7:00 am EDT

I am having the same reaction - swollen, dry, burning lips and sores inside my mouth that I thought were cold sores! I suspected it might be the toothpaste! Arm and Hammer for healthy gums is what I'm using but now it is going in the garbage! This toothpaste needs a warning label or better yet pulled from the shelves!

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Wantsnc
Vergennes, US
May 31, 2015 4:31 pm EDT
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Small blisters inside my lips and on the edges of my tongue. I hadn't had this problem before but I noticed when I brushed my teeth this last time it tasted different and I felt a burning inside my mouth. I did drink a Pepsi just before I brushed my teeth. Could it be a combination of the soda followed by the toothpaste that caused this type of a reaction?

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Ross939
Napa, US
Apr 27, 2015 7:44 pm EDT

I. Have concluded that I had the exact same reaction to this Peroxicare Toothpasmte as others, here. I bought some about a year ago and my mouth, lips, gums and tip of my tough became badly swollen, red and irritated. At the time, I assumed it was a real bad case of cold sores, even, even though there were no kanker-type blisters. I didn't associate it with the toothpaste, I just figured the toothpaste burned so bad because of the herpe infection in my mouth. Now, one year later, I picked up another tube, and the same exact thing happened. It then occurred to me that perhaps the toothpaste had something to do with it. After much online research, I'm sure of it.

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Miguelon
Sacramento, US
Nov 14, 2013 11:47 pm EST

I have used this product and I have had the same problem. Swelling of the lips, cracking in the corners of the mouth, burning and dry lip edges which has remained somewhat reddish after almost a week of discontinuing use of the product. It is terrible. My lips are still a bit chapped and numb feeling as well, even now. A few days ago, I didn't want to even go into public areas because it looked and felt so bad. I used Neosporin Lip Moisturizer on them, but the burning is still going on from the inside to the outside. After about a week and my lips are still soar and burning with little feeling. Does anyone know who to contact about suing for this type of thing?

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Beccatxvt
Pittsfield, US
Mar 28, 2013 11:44 am EDT
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I knew it was the toothpaste! I used this product and had to go to the doctor from the burning and scars and blisters. I now have permanent discoloration on my face from burning and scars. I called the company, they offered me my money back on the tube of toothpaste. Really?... five dollars for permanent discoleration? Then they had their lawyers call me, but I have not called them back yet. I am very upset by the discoloration it has left on my face. Luckily I took pictures of it before and after. Does anyone else have scarring? I have never been on this board before, so I am not sure how it works. I found it specifically to find out of anyone else was scarred from this toothpaste.

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Jimbo1249
, US
Jan 31, 2019 11:59 am EST
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Replying to comment of Beccatxvt

please email me at diannafla@yahoo.com regarding this...I have info

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Estradamom
, US
Jun 27, 2019 10:28 pm EDT
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Replying to comment of Beccatxvt

I too have had a bad reaction as well and I’m left with scares and discoloration on my chin. For the past two years it would appear and then go away. I thought it was a hormone thing. I would alternate toothpaste though out the year. And now looking back I would get the skin reaction during my use of arm and hammer tooth paste until recently I pin pointed that all along it was these product. Super upset that it has caused me a lot of pain and embarrassment. Who can we contact about these ?

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Carriedavis1
Fayetteville, US
Jan 25, 2013 9:44 pm EST
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My husband and I have experienced raw and swollen lips! Who do we contact? I am very disappointed !
Carrie Davis Fayetteville, Arkansas

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jpmk
, US
Oct 11, 2018 6:22 am EDT
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I just used Arm and Hammer once the other night. The next day I had what I would call a burn under my lower lip. Today, my both lips look like I had injections to make them bigger and my gums are swollen and my tongue feels numb. I threw the entire tube in the trash and have gone back to Colgate. I know that it will take time to heal. This toothpaste should be removed from the stores.

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FeldWill
Woodberry, US
Dec 23, 2012 9:02 pm EST

I use toothpaste once in a while to dry up zits. I have used Crest and other regular toothpastes before. I put Arm and Hammer PeroxiCare overnight and woke up with red rug burn type spot the size of a dollar coin on my face. This stuff burned my skin. I guess it's not the right use for a toothpaste. But it's something to think about.

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Arizona Bill
, US
Apr 16, 2012 1:28 pm EDT

Burned my wife's mouth, bottom lip swelled up and chin went numb. This stuff is really nasty. Not all people react this way, but enough complaints and injuries online to pull it.

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MJCD
santa cruz, US
Apr 08, 2012 7:16 pm EDT
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FDA needs to remove it BURNED MY SKIN AND LIPS

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MJCD
santa cruz, US
Apr 08, 2012 7:15 pm EDT
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Burned my lips leaving cracks on sides and 2 inch burn mark on skin --FDA needs to remove it

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tatjanaf
Alexandria, US
Jan 30, 2012 2:10 pm EST

I bought this and didn't know what was happening to my mouth and lips! I though it was a cold sore, but the doctor said it wasnt that or fungus ... walls inside mouth feel burnt. got a small rash under the lips. I now know it;s the Arma dn hammer toothpaste. it's HORRIBLE! Needs to be banned.

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Sal Somma
, US
Jan 08, 2019 8:36 am EST
Replying to comment of tatjanaf

Same thing happened to me. I have used this product before and it was great. The swelling in my mouth was scary.

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Kiz1
, US
Apr 26, 2019 12:27 am EDT
Replying to comment of tatjanaf

Hmmm... exact thing happened to me, took a while before I realized it was the toothpaste, and I had used it before but this is HORRIBLE and should be BANNED! I’m still nursing the pain.