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CB Energy and Power Arizona Public Service [APS] Complaints #22-41
Arizona Public Service [APS]

Arizona Public Service [APS] review: damaged grass and ruts

U
Author of the review
6:09 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

To whom it may concern,
On May 16, 2019 APS service technician (s) removed a meter from the care takers residence at 225 S Merritt Ranch Rd, Cornville, AZ. After the meter was removed the technician backed the service truck on to wet grass in an attempt to turn around. The ground was wet and muddy due to irrigation. The service truck left ruts in the yard and ruined the grass. The technician then left without attempting to fix the ruts or contact anyone to notify them of the mess that had been made. This could have been avoided if the technician had of backed his truck out of the driveway the same way it entered. This is a commercial account and the property is owned by the state of Arizona. We would appreciate the ruts being filled in and grass fixed.
Thank you

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Update by University of Arizona
May 17, 2019 6:13 pm UTC

Please do not just leave after you have damaged property. The right thing to do is contact the property manager and let them know.

Keywords:
aps az care takers cornville grass irrigation meter residence ruts service technician service truck wet grass yard
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  1. Arizona Public Service [APS] Contacts

  2. Arizona Public Service [APS] phone numbers
    +1 (602) 371-3614
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    Personal
    +1 (602) 371-3695
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    +1 (800) 240-2014
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    Personal, Outside Metro-Phoenix
    +1 (866) 225-1895
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    Business, Outside Metro-Phoenix
    +1 (855) 688-2437
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    Residential Outages
    +1 (602) 371-6767
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    Business Outages, Phoenix Area
    +1 (800) 253-9407
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    Business Outages, Other Areas
    +1 (602) 371-7171
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  3. Arizona Public Service [APS] emails
  4. Arizona Public Service [APS] address
    400 N. 5th Street, Phoenix, Arizona, 85004, United States
  5. Arizona Public Service [APS] social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 15, 2026
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Arizona Public Service [APS] Category
Arizona Public Service [APS] is ranked 3 among 72 companies in the Energy and Power category
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