Aqua Finance — Paid off loan loan #x401876095
On 2/21/2020 I sent a payment of $428.98 leaving a balance of $400.00. On 2/24/2020 (3 days later) I paid the remaining balance of $400.00. I received a statement showing I owe a balance of $11.22. How is this possible? My husband talked to someone that called telling us we were late. We have never been late and on 2/24/2020 I paid the loan off completely. The lady he spoke with said she would take care of it and send us a 0 balance statement. The call was around the end of February. I left a voice message on 3/30/2020 after receiving an email stating we still owe. Now we have both received phone calls telling us we owe. This is a matter of principle, it's not about $11.22! Please check into this matter and stop with the annoying phone calls from people that don't know what they are talking about.
Duane and Sherry Brunas
1918 Victory Gallop Ln.
Murfreesboro, TN 37128