Aptive Pest Control

On Friday June 17th, 2022 at ~9:30 AM, an Aptive service vehicle driving eastbound on Route 6 in Carmel, NY was seen driving very erratically, swerving into the breakdown lane and then over the double yellow line median strip. This continued for approx'ly 1 to 2 miles... I repeatedly flashed my high-beams at which time the driver threw a cigarette butt out of the window and then ceased texting on his phone. The driver then made a left-hand turn onto John Simpson Road.

This was a very unsafe situation. Attempts were made to call Aptive to discuss with someone over the phone, but after long waits on hold, it was decided to leave this description as a complaint entry.

Received a bill for $129.00 on or around 05/10/2022 , two months after service was stop. Invoice dated for 03/01/2022 , invoice # [protected]. This service was not approved by me nor did they come by. This is the second time this company has schedule appointments when I was not home but I saw no sighs of work been done. windows still had web and dirt on them, no sigh of any wrapping print. As i talked with the I asked for all documents relating to my account, including phone conversations.

This is an unethical and fraudulent business.

here's what happened--was going to book a re-service for mosquitoes, their rep literally just told me on the phone, that they don't treat mosquitoes anymore because they found the mosquito product they have been using is actually ineffective against mosquitoes.

lmao.

this must be a newer rep. she basically inadvertently let me know that for new customers they won't sell mosquito treatment in their package anymore. but for anyone who bought before this year, their mosquito package is "grandfathered in" (using their same ineffective product of course).

they never alerted older subscription customers like me and my neighbors, so we've been paying, a lot, $160/treatment for stuff they know doesn't work. and their intent was clearly to continue to do so as long as no one finds out. also, if you had this premium service package, you have to get a minimum of 6 services done per year. You can't back out or you have to pay a penalty of $200.

if this is not a scam/fraud, I don't know what is.

These weasels sucker you in with this keep price for one application. What they don't tell you is that you are signing a contract for them to keep charging you. These people are the worst scum bags on the planet. I have to go close my bank account because these thefts keep stealing my money. Thanks for prowling on house wives you pieces of garbage.

This company is a scam, service is shoddy. they are supposed to come monthly. That’s hit or miss. Last time they came out I wasn’t even home but i got an email syaing they treated my house. There has never been even one time when they did come out that theyl treated my whole house. Always an excuse. Spray a little here and there and go. In and out in about 5 minutes. I signed up in 7/21. My house wasn’t treated in 9/21, 10/21, 12/21, 1/22. They have me scheduled for treatment 2/22, 8/22, 2/23, 8/23, 2/24 and 8/24. It appears my monthly treatment turned to maybe every other month to every 6 months. I could do better with the spray you can buy at lowes. My major concern was all the spiders and webs that get on my back porch. Its now been 6 months since my back porch was treated. The few treatments that were done done nothing to control the spiders. Buyer beware. This company is a scam.

Aptive sales man came my Home and gave an offer of $99 per quarter for 4 quarters with no initial fees. I rejected the offer and then i received an email in addition I will get amazon $50 gift card, Then i registered the service and booked an appointment. The Lady came for initial service and I was surprised that she don't have any information of my contract and she charged me the regular charges which i didn't signed for. Technically i should not pay any amount. However i am received emails that my amount is due for payment and adding surcharges. Amazing part is when ever i call customer care they said some one from upper management or Billing department will call me but no one called me since 4 months. This annoys me a lot. I just want to close the account with no dues. If i didn't get any solution then i might have to go to attorney to resolve this issue.

Be aware about these people. They will make promises they couldn't do. They will spray in front of your gate ( if no ones around ) and will collect payment direct to your account since we sign and was fooled in the tip of our noses. They did this to us 2X-3X already. Called customer service and talked to their manager but of no help. Wanted to sue this company.
Where will I start.